Summary
Overview
Work History
Education
Skills
Timeline
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JaSai Outhavong

West Haven

Summary

Motivated and professional individual focused on continuous personal and career growth. Strong work ethic, excellent communication skills, and a commitment to learning and self-improvement. Known for dependability, attention to detail, and a positive attitude in all work environments.

Overview

1
1
year of professional experience

Work History

Automotive Sales & Service Advisor

Pep Boys
02.2024 - 04.2025
  • Learned and operated company-specific computer systems for service and sales operations.
  • Handled customer concerns and complaints with professionalism and empathy.
  • Upsold services and products based on vehicle needs and customer preferences.
  • Took on keyholder responsibilities, including store security, opening/closing duties, and alarm management.
  • Worked in close coordination with managers and team members to ensure smooth scheduling and dependable store coverage.

Automotive Service Advisor

Walmart Auto Care Center
11.2023 - 02.2024
  • Scheduled service appointments and maintained daily workflow.
  • Built strong customer relationships by providing clear and honest communication.
  • Sold vehicle parts and services while answering phones and supporting front-end operations.
  • Maintained inventory stock levels and handled register closing and cash counts.
  • Collaborated with technicians and team members to ensure accurate and timely vehicle servicing.

Education

High School - Automotive Technology

Eli Whitney Technical High School
Hamden, CT
01.2020

Skills

  • Automotive Maintenance & Repair
  • Customer Service
  • Time Management
  • Dependability
  • Attention to Detail
  • Problem Solving
  • Team Collaboration

Timeline

Automotive Sales & Service Advisor

Pep Boys
02.2024 - 04.2025

Automotive Service Advisor

Walmart Auto Care Center
11.2023 - 02.2024

High School - Automotive Technology

Eli Whitney Technical High School

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JaSai Outhavong