Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jasen Hill

Columbia,MD

Summary

Experienced student with 4 years in customer service. Proven ability to meet sales expectations while providing a great customer experience. Dedicated to delivering high-quality results and enhancing team performance.

Overview

3
3
years of professional experience

Work History

Corporate Trainer

Legendary Impact, Inc.
05.2024 - 08.2024
  • Conducted evaluations and observed employee performance to identify areas of needed improvement.
  • Enhanced corporate culture by conducting team-building activities and workshops.
  • Developed training programs to exceed market quotas of 30 cold leads a week.
  • Enhanced customer satisfaction ratings by delivering customer-centric sales approaches and techniques to the sales team.

Raising Canes Trainer

Raising Cane's
10.2023 - 02.2024
  • Assisted delivery of food products in a timely manner without sacrificing quality.
  • Trained 6 new hires, resulting in stronger staff development and increased productivity.
  • Facilitated team-building exercises to strengthen morale in a fast-paced work environment.
  • Maintained clean and organized restaurant to comply with hygiene and health regulations.

Server/Food Runner

Dive Bar & Grille
02.2022 - 10.2023
  • Managed multiple tables efficiently, accurately recording orders, ensuring timely delivery of food and drinks, and promptly addressing customer needs.
  • Supported needs of a 40-person wait staff who attended to specific needs of countless customers daily for a family restaurant with social relevancy and intentionality.

Education

Associate of Applied Science - Computer Science And Programming

Howard Community College
Columbia, MD
10.2022

Skills

  • Java
  • JavaScript
  • Computer Science
  • Python
  • Microsoft Office Proficiency
  • Customer Service (4 years)
  • Windows (3 years)
  • Linux (1 year)
  • Sales
  • Coaching and Development
  • Time Management
  • Corporate Training Programs

Timeline

Corporate Trainer

Legendary Impact, Inc.
05.2024 - 08.2024

Raising Canes Trainer

Raising Cane's
10.2023 - 02.2024

Server/Food Runner

Dive Bar & Grille
02.2022 - 10.2023

Associate of Applied Science - Computer Science And Programming

Howard Community College
Jasen Hill