Jashard Brandy
Gulfport,USA
Summary
Professional, efficient, mission-driven veteran with a myriad of experience and skills. Reliable team worker and effective communicator with strong accountability. Excellent customer service skills. Seeking opportunity to become a part of a progressive organization to assist in achieving the desired mission objectives and goals. Type 40-50 wpm.
Professional in betting industry, prepared to bring meticulous attention to detail and exceptional customer service skills. Proven ability to handle high-pressure situations with poise and accuracy, ensuring seamless transaction processing. Known for strong team collaboration and adaptability to changing needs, while maintaining customer-focused approach and strong ethical standards.
Overview
17
17
years of professional experience
Work History
Owner/CEO
Good Mood Food, Inc.
Gulfport, MS
05.2024 - 01.2026
- Evaluated team roles and responsibilities to uncover high-value gaps requiring strategic attention.
- Managed inventory control processes, verifying stock levels of betting supplies to support operational efficiency.
- Engaged with repeat customers to strengthen loyalty and optimize service delivery processes.
- Monitored operational processes to guarantee adherence to industry regulations, safeguarding confidential customer information.
Sportsbook Ticket Writer
Harrah Casino
Biloxi, MS, USA
06.2021 - 05.2024
- Provided outstanding guest service while writing and paying Sportsbook tickets.
- Provide information to customers concerning inquiries about various tickets.
- Delivers outstanding service that exceeds customer’s expectations.
- Actively communicates an innovative range of betting offers to our customers.
- Contributes to the sports book action plans while taking pride in knowing who our customers are and how our processes work.
- Processed contest selections and parlay cards, as well as, signing players up for prayer’s rewards cards.
- Excellent communication skills.
- Resolve complaints and difficult situations in a calm and patient manner.
- Promote products and services to enhance customer’s experience.
- Perform different tasks and follow procedures correctly as required.
- Proficient computer competency with the aptitude to learn new systems.
- 40 hours’ weekly
Sportsbook Ticket Writer
Island View Casino
Gulfport, MS, USA
07.2019 - 06.2021
- Provided outstanding guest service while writing and paying Sportsbook tickets.
- Provide information to customers concerning inquiries about various tickets.
- Delivers outstanding service that exceeds customer’s expectations.
- Actively communicates an innovative range of betting offers to our customers.
- Contributes to the sports book action plans while taking pride in knowing who our customers are and how our processes work.
- Processed contest selections and parlay cards, as well as, signing players up for prayer’s rewards cards.
- Excellent communication skills.
- Resolve complaints and difficult situations in a calm and patient manner.
- Promote products and services to enhance customer’s experience.
- Perform different tasks and follow procedures correctly as required.
- Proficient computer competency with the aptitude to learn new systems.
- 40 hours’ weekly
Sportsbook Ticket Writer
Treasure Bay Casino
Biloxi, MS, USA
03.2018 - 07.2019
- Provided outstanding guest service while writing and paying Sportsbook tickets.
- Provide information to customers concerning inquiries about various tickets.
- Delivers outstanding service that exceeds customer’s expectations.
- Actively communicates an innovative range of betting offers to our customers.
- Contributes to the sports book action plans while taking pride in knowing who our customers are and how our processes work.
- Processed contest selections and parlay cards, as well as, signing players up for prayer’s rewards cards.
- Excellent communication skills.
- Resolve complaints and difficult situations in a calm and patient manner.
- Promote products and services to enhance customer’s experience.
- Perform different tasks and follow procedures correctly as required.
- Proficient computer competency with the aptitude to learn new systems.
- 40 hours’ weekly
Helper
Mighty Men Moving
Gulfport, MS, USA
11.2017 - 03.2018
- Identified tags to containers or mark them with identifying information.
- Read work orders or receive oral instructions to determine work assignments or material or equipment needs.
- Recorded numbers of units handled or moved, using daily production sheets or work tickets.
- Excellent communication skills.
- Directed spouts and position receptacles, such as bins, carts, or containers so they can be loaded.
- Attached slings, hooks, or other devices to lift cargo and guide loads.
- Maintained equipment storage areas to ensure that inventory is protected.
- Maintained warehouse inventory and prepare items for delivery.
- Computer competent and ability to learn new systems.
- 40 hours’ weekly
Forklift Operator
DHL Supply Chain
Gulfport, MS, USA
09.2016 - 11.2017
- Line hauling, loading, and unloading freight of various products using related equipment.
- Picking and packaging orders per invoice.
- Proficient in warehouse operations and shipping.
- Maintained inventory of products.
- Verified items received and reported any discrepancies.
- Check the conditions and quality of items received.
- Perform quality checks and safety measures according to requirements.
- Ensure timely delivery of products.
- Minor maintenance of forklift equipment.
- 40 hours’ weekly
Security Officer
Universal Protection Agency
Metairie, LA, USA
07.2015 - 07.2016
- Daily patrol premises to maintain order and establish presence.
- Monitor and authorize entrance of people and vehicles onto the property.
- Remove wrongdoers or trespassers from the area.
- Authorized power to detain individuals.
- Authorized power to enforce rules, regulations, and laws on the premises.
- Secure all exits, doors, and windows after end of duty.
- Manages and oversee surveillance cameras periodically to identify disruptions or unlawful acts.
- Conduct regular audit on security systems.
- Investigate people for suspicious activity or possessions.
- Respond to alarms by investigating and assessing the situation.
- Provide help or assistance to people in need.
- Apprehend and detain perpetrators according to legal protocol before arrival of authorities.
- Submit reports of daily surveillance activity and important occurrences.
- 40 hours’ weekly
Unloader
Averritt
Gulfport, MS, USA
02.2013 - 12.2013
- Prepares orders by processing requests.
- Pull required material for packaging orders.
- Place all orders in delivery area for agents to access.
- Store items in an orderly and assessable manner in warehouse.
- Package and unpack items to be stocked on shelves in stockroom, warehouse, or storage area.
- Dispose of damaged or defective items, for return to vendors.
- Receive and count stock items, and record data.
- Monitor and assess special orders, packages, and other items, as required.
- Assist team members in staging, loading, unloading, rotating, and storage of products.
- 40 hours’ weekly
Laborer
Express Staffing
Biloxi, MS, USA
07.2013 - 09.2013
- Loading and unloading Products
- Packing the different products into the relevant areas
- Reporting to the supervisor on any anomalies with products.
- Performing any other job-related tasks issued
- Loaded and unloaded various materials and moved them to the destined area.
- Removed any debris and waste materials in or near the work areas.
- Reorganized warehouse merchandise according to new sorting system, safely transporting large and heavy products.
- Prepared orders for shipment, clearly displaying barcodes to avoid processing errors.
- 40 hours’ weekly
Manager/Loader
Damco
Houston, TX, USA
01.2013 - 07.2013
- Pull, pack and ship orders to correct locations.
- Organize stocks and maintain inventory.
- Inspect goods for defects and damages.
- Used a motorized pallet jack to load orders on to trucks for delivery.
- Shipping & Receiving
- Loading and Unloading Trucks.
- Maintain neat and clean area.
- Maintain Inventory Count.
- Act as an ambassador by providing exceptional customer service.
- Responsible for sorting, scanning, labeling, and packages.
- Responsible for loading 18- wheeler trucks.
- Completed daily inventories for all the packages being delivered and received.
- 40 hours’ weekly
Petroleum Supply Specialist
United States Army
Fort Lee, VA, USA
04.2009 - 01.2013
- Over 4 years of experience in operating refueling systems and equipment as a Petroleum Supply Specialist.
- Obtain broad knowledge of safety procedures and skills on performing operational tasks for maintaining, receiving, storing, issuing, dispensing, distributing, and shipping of petroleum-based products.
- Performed daily preventive maintenance checks on 13 Heavy Expanded Mobility Tactical Trucks (HEMTT) and various military diesel vehicles; analyzing the levels of petroleum, Aqua glow, and Mila Pour by recirculation of fuel.
- Conducted monthly inspections and reports for petroleum-based products for testing.
- Administered fuel to aircraft aviation helicopters, stationery equipment, and military vehicles while maintaining, gauging, annotating, and accounting for mass accounts of JP8 (POL).
- Trained new team members the safety standard procedures for handling petroleum through proper protective equipment (PPE), inspecting of hazmat equipment, and ensured overall appropriate emergency precautions to prevent harm.
- Capable of driving the M978 fueling truck for the various locations overseas as well as state side.
- Received and transported POL bulk with proper identification marking and documentation on containers.
- Conducted daily maintenance checks on fuel equipment and vehicles daily.
- Ensured fuel logs accurately reflected the amount distributed.
- Delivered fuel to 3 companies weekly.
- Managed transport of supplies and equipment and performed planning and execution functions.
- Managed the receipt of and storage for bulk or packaged petroleum products.
- Responsible for caring for and dispensing, issuing, and shipping bulk or packaged petroleum products.
- Responsible for transportation of hazardous materials in amounts of 2,500-Gal aviation turbine fuel valued more than 59k.
- Transported sensitive and hazardous material in compliance with local, state, and federal regulations.
- Performed fueling safely and efficiently.
- Maintained effective records of fuel transactions.
- 40 hours’ weekly
Education
Associate of Arts - General Studies
Mississippi Gulf Coast Community College
Perkinston, MS05-2026
High School Diploma - General Courses
Gulfport High School
Gulfport, MS, USA05-2006
Skills
- Proficient skills in data entry, Microsoft Office Suite (Word, Power Point, and Excel)
- Advanced Clerical, Electronic Records (ER), and Scheduling
- Proficient usage of Cash Registrar, Fax Machine, Copy Machine, Scanner, and Multiline Telephone
- Security Terminology, Surveillance experience, Government policies & procedures
- Security Training, Laws and Policies
- Understanding of Right Angle and Transport 4 systems
Military Service
- Army, Fort Lee, VA, USA, Advanced Individual Training Petroleum Supply Specialist, 2009-07-01, 2009-12-01, Honorable
- Army, Fort Seal, OK, USA, Army Basic Combat Training, 2009-04-01, 2009-07-01
Timeline
Owner/CEO
Good Mood Food, Inc.
05.2024 - 01.2026
Sportsbook Ticket Writer
Harrah Casino
06.2021 - 05.2024
Sportsbook Ticket Writer
Island View Casino
07.2019 - 06.2021
Sportsbook Ticket Writer
Treasure Bay Casino
03.2018 - 07.2019
Helper
Mighty Men Moving
11.2017 - 03.2018
Forklift Operator
DHL Supply Chain
09.2016 - 11.2017
Security Officer
Universal Protection Agency
07.2015 - 07.2016
Laborer
Express Staffing
07.2013 - 09.2013
Unloader
Averritt
02.2013 - 12.2013
Manager/Loader
Damco
01.2013 - 07.2013
Petroleum Supply Specialist
United States Army
04.2009 - 01.2013
High School Diploma - General Courses
Gulfport High School
Associate of Arts - General Studies
Mississippi Gulf Coast Community College