Orderly plumber possessing Backflow certification. Proficient in drainage system repair and custom plumbing systems. Focused and competent professional with over 4 years of experience in installing and repairing plumbing fixtures or plumbing related issues, in commercial and residential settings.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Commercial/Residential Service Tech
Bizzy Bee Plumbing Inc.
06.2023 - Current
Self-motivated, with a strong sense of personal responsibility.
Passionate about learning and committed to continual improvement.
Repaired plumbing systems, components, and equipment.
Provided excellent customer service by addressing all client concerns and ensuring their satisfaction with completed work.
Improved customer satisfaction by efficiently diagnosing and repairing plumbing issues in residential and commercial properties.
Conducted thorough inspections of existing plumbing systems, identifying potential problems before they escalated into expensive repairs for clients.
Commercial/Residential Service Tech
ARS Rescue Rooter Residential Services
07.2021 - 03.2023
Repaired plumbing systems, components, and equipment.
Performed regular maintenance on plumbing systems to prevent costly future repairs for customers.
Resolved emergency plumbing situations quickly and efficiently to minimize property damage for customers.
Delivered high-quality workmanship, consistently meeting or exceeding client expectations on completed jobs.
Complied with state plumbing codes throughout duration of each project.
Provided excellent customer service by addressing all client concerns and ensuring their satisfaction with completed work.
Communicated with customers to provide recommendations on repairs, determine project estimation costs and define project completion dates.
Plumber's Apprentice
Plumbv
04.2020 - 07.2021
Worked from drawings, sketches, or verbal instructions to install and modify plumbing systems.
Removed old sinks, toilets and pipes in preparation for installation of new fixtures.
Tested for leaks in new and repaired systems to verify functional and safe working condition.
Listened to instructions from journeyman plumber, gaining valuable onsite job training.
Performed basic and semi-skilled work under supervision and instruction from lead plumber.
Set up appliances like water heaters, filters, and dishwashers with correct settings to maximize performance.
Followed safety practices with tools and general behaviors to prevent accidents and safeguard equipment.
Unclogged sinks and toilets for customers using tools and drain cleaners.
Education
Penn Foster
Online, 200 Hickory St, Scranton, PA
02.2020
Skills
Teamwork and Collaboration
Customer Service
Problem-Solving
Attention to Detail
Critical Thinking
Diagnosing plumbing related problems
Repairs and installations of backflow assemblies
Certification
Backflow certification
Timeline
Commercial/Residential Service Tech
Bizzy Bee Plumbing Inc.
06.2023 - Current
Commercial/Residential Service Tech
ARS Rescue Rooter Residential Services
07.2021 - 03.2023
Plumber's Apprentice
Plumbv
04.2020 - 07.2021
Penn Foster
Backflow certification
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