Jasheene Ward

With over 3 years of face-to-face and telephone customer service experience, I have developed a strong foundation in providing exceptional support. Proficient in Intercom and other customer service software solutions, I efficiently manage and organize customer interaction logs. On a daily basis, I handle numerous calls, assisting customers with sign-ups and data retrieval. In addition to customer service expertise, I possess 2 years of security professional experience where I prioritize premises safeguarding and ensure safety through vigilant monitoring and crisis response. My skill set includes conflict resolution, decision-making, and problem-solving abilities. Dedicated to maintaining secure environments, I am proficient in utilizing surveillance equipment and prioritize effective communication and teamwork. Furthermore, as a knowledgeable warehouse associate with a solid background in warehouse operations, including inventory management and order fulfillment, I have successfully contributed to improving workflow efficiency and reducing downtime. Additionally, I have demonstrated proficiency in operating forklifts and managing stock levels.