Focused Professional with 4+ years of expirience and a proven knowledge of conflict
resolution, customer communications , and scheduling. Organized, Fast learner, Bilingual.
Overview
10
years of professional experience
1
Certification
2
Language
Work History
Yale University
New Haven, CT
Medical Secretary/Receptionist
06.2023 - Current
Job overview
Check in and check out Patients
Answer phones
Reschedule appointments
Charge Copays
Amazon Flex
New Haven, CT
Amazon Flex Delivery Driver
01.2022 - Current
Job overview
Maintained a record of 100 percentage of correct deliveries
Completed daily pre and post-trip inspection checklist
Delivered merchandise to clients
Maintained accurate inventory count
Cornell Scott Hill Health Corporation
New Haven, CT
Patient Registrar
02.2022 - 02.2023
Job overview
Answer phones, make, cancel and reschedule appointments
Transfer calls to designated extensions
Relating masseges to Providers and Nurses
Fax, mail and Email medical records
Legals and Collections
Bella Vista Carabetta Management
New Haven, CT
07.2021 - 01.2022
Job overview
In the Collection department I got in contact with resident in regards of their balance on their account
I took payments and kept a log of any calls and payments collected
I answered calls and voice-mails
and completed daily tasks, I helped from time to time in the Recertification Department
In the Legals
Department I issued leases violations and Notices to Quit
I was also part of the Unite CT team, I was able
to get my fair share of granted payments towards resident's balances
I am very familiar with office tools such as printers, fax machines, scanners and the Microsoft programs.
Dunkin' Donuts
Hamden, CT
Assistant Manager/Manager
02.2019 - 12.2020
Job overview
Manage the store crew, make sure everything is done on timely manner, make sure the food and service
is excellent
Clean the store.
Sprint
New Haven, CT
Sales Representative
09.2016 - 07.2018
Job overview
Greet customers and ascertain what each customer wants or need
Describe merchandise and explain use, operation, and care of merchandise to customer
Recommend, select, and help locate or obtain merchandised based on customer needs and desires
Compute sales prices, total purchases and receive and process cash or credit payment
Prepare sales slips or sales contracts
Maintain knowledge of current sales and promotions, policies regarding payments and exchanges, and
security practices.
Dollar Tree
North Haven, CT
Dollar Tree Cashier
10.2014 - 05.2016
Job overview
Receive payment by cash, check, credit card, vouchers, or automatic debits
Issue receipts, refunds, credits, or change due to customers
Assist customers by providing information and solving their complaints
Process merchandise returns and exchanges
Maintain clean and orderly checkout areas and complete other general cleaning duties, such as
mopping floors and emptying trash cans.
Education
Gateway Community College
Certification in Certified Medical Administrative Assistant
June 2021
Education
High school diploma
December 2012
Skills
I'm always open to learning new techniques on how to better myself Im currently looking for a better
Job opportunity with a better payI can read and write bilingual and I know how to keep up with minor
And major things such as appointments and follow ups
I have experience in
Microsoft Word,Excel
PowerPoint
Skills
Scheduling (1 year)
Training (2 years)
Inventory (2 years)
Management (3 years)
Cash Handling (5 years)
Customer Service Skills (5 years)
Team Building
Microsoft Word (5 years)
Store Management Experience
Assistant Manager Experience
Microsoft Excel (5 years)
Microsoft Powerpoint (5 years)
Sales (5 years)
Epic
Medical terminology
Management
Supervising experience
EMR systems
HIPAA
Medical Scheduling
Insurance Verification
Medical Office Experience
Adult Education
Medical Records
Conflict Management
Curriculum Development
Front desk
Social media management
Certification
Certified Medical Administrative Assistant (CMAA)
May 2021 to Present
Certified Medical Assistant
Additional Information
Willing to relocate: Anywhere, Authorized to work in the US for any employer
Timeline
Medical Secretary/Receptionist
Yale University
06.2023 - Current
Patient Registrar
Cornell Scott Hill Health Corporation
02.2022 - 02.2023
Amazon Flex Delivery Driver
Amazon Flex
01.2022 - Current
Bella Vista Carabetta Management
07.2021 - 01.2022
Assistant Manager/Manager
Dunkin' Donuts
02.2019 - 12.2020
Sales Representative
Sprint
09.2016 - 07.2018
Dollar Tree Cashier
Dollar Tree
10.2014 - 05.2016
Gateway Community College
Certification in Certified Medical Administrative Assistant
Postdoctoral Associate, Department of Pharmacology, Yale Cancer Biology Institute at Yale UniversityPostdoctoral Associate, Department of Pharmacology, Yale Cancer Biology Institute at Yale University