Jashmine Norwood
Murrieta
Summary
Dynamic Behavioral Teacher with proven success in implementing behavior modification strategies and fostering student engagement. Committed to enhancing learning outcomes through tailored support and positive classroom environments.
Innovative educator with expertise in behavior modification and mentoring. Skilled in crisis intervention, data analysis, and creating educational materials. Dedicated to driving student success and collaboration in diverse learning environments.
Overview
18
18
years of professional experience
3
3
years of post-secondary education
Work History
Behavioral Teacher
Rohealthstaff/Eisenhower elementary
Corona
08.2024 - Current
- Implemented behavior modification strategies to enhance student engagement and learning outcomes.
- Conducted behavioral assessments to identify individual student needs and tailor support accordingly.
- Utilized crisis intervention techniques to de-escalate challenging situations and promote positive behaviors.
- Create lesson plans
- ABA and RBT
- Monitored student progress through data collection and analysis, adjusting strategies as needed.
- Developed educational materials and resources to support students with diverse learning needs.
- Provided feedback to students and parents on behavioral progress, reinforcing positive changes.
- Created a positive classroom environment that encouraged respect, responsibility, and collaboration.
MENTOR/TUTOR
JN Mentoring & Consulting
07.2022 - 06.2025
- Plan and schedule mentoring sessions, enhancing learning outcomes.
- Maintain social media presence, increasing engagement.
- Update website content, improving user experience.
- Provide one-on-one mentoring, fostering student growth.
- Orchestrate comprehensive mentoring programs, manage digital platforms, and drive social media engagement to enhance client outreach and satisfaction.
- Coordinate with diverse stakeholders to design tailored mentoring plans, ensuring alignment with individual goals and organizational objectives.
Payroll/Human Resource
Starkey Brothers Incorporated
05.2019 - 07.2022
- Processed payroll ensuring compliance with laws, enhancing accuracy and efficiency.
- Facilitated communication between management and staff, resolving work-related issues.
- Managed employee files and benefits, ensuring adherence to labor regulations.
- Drafted and enforced company policies, improving procedural consistency.
- Maintained company website and social media, supporting brand visibility.
- Streamlined payroll processes, ensuring compliance with labor laws and accuracy in reporting to IRS and EDD.
- Implemented data verification systems for enhanced efficiency.
- Served as a vital communication link between leadership and employees, resolving work-related issues and fostering a positive workplace environment.
- Managed comprehensive employee files and benefits administration, including health insurance, investments, and leave policies, ensuring meticulous record-keeping.
- Developed and implemented new company policies, adapting procedures for various HR processes to improve organizational efficiency and employee satisfaction.
SCHEDULER/CALL CENTER REP
LA Laser Center
10.2018 - 03.2020
- Responsible for scheduling doctors and nurses in 25 locations.
- Dependable to answering inbound calls and helping the patient schedule, as well as returning calls that were missed or voicemails left and for billing both reminders of payments and collecting payments to give to accounting.
- If patient had prescription refills, there was the responsibility to refill and follow protocol which included checking if the patient was authorized or referred, what type of insurance the patient had and if procedures or treatments were covered through that insurance.
- Accountable for overall guaranteed customer service, maintained social media pages and assisted in marketing.
DATA ANALYSIS/SCHEDULER
Advanced Diabetic Supplies
12.2017 - 08.2018
- Scheduled client appointments for medical equipment setup, ensuring timely service delivery.
- Entered transactions and appointments in E-Comm system, maintaining data accuracy.
- Launched and marketed company's social media pages, increasing online engagement.
- Handled inbound and outbound calls, improving customer communication and satisfaction.
- Optimized appointment scheduling process, enhancing efficiency in medical equipment setup for clients.
- Managed data entry in E-Comm system, ensuring accuracy.
- Spearheaded company's social media initiative, creating and marketing Facebook pages to expand online presence and attract new clients.
RESOURCE COUNSELOR
Community Interface Services
06.2016 - 07.2018
- Dependable for coordinating and conducting behavior and life skills, attending work with the clients, school, or any appointments with clients.
- Responsible for setting up their personal schedules with their schools, jobs or appointments.
- Essential for ensuring the clients could commit fully without failure.
- Responsible for programming planning with clients, supervisors, vendors and clients loved ones.
- Solely responsible for accountability of time management and organization.
- Created skill building and other activities that benefited the clients as well as helped with social interaction.
One on One In-Home Supportive Services
08.2010 - 07.2018
- Responsible for conducting and implementing behavioral & life skills, such as, daily routines I.E., waking up, brushing teeth, washing face, cleaning, cooking.
- Created education plans and lesson plans for both the families of the clients and the State, Regional Center, or private vendor.
- Solely responsible for time management between cases and staying organized to protect client information.
SALESCLERK
Rite Aid
07.2007 - 07.2010
- Responsible for scooping ice cream, keeping the store organized and cleaned.
- Money Management when dealing with cash or card and keeping great customer services.
Education
Doctorate - Educational Leadership And Management
National University
01.2023 - 12.2025
MASTER - EDUCATION AND COMMUNICATIONS
Grand Canyon University
BA - COMMUNICATION
California State University
San MarcosSkills
- Event planning
- Public speaking
- Communication
- Adaptability
- Payroll processing
- Website maintenance
- Data analysis
- Organization
- Conflict resolution
- Team leadership
- Problem solving
- Customer service
- Benefits administration
- Social media management
- Time management
- Project management
- Creative writing
- Workforce management
- Microsoft Office
- Mentoring
- Tutoring
- Communication skills
- Organizational skills
- Interpersonal skills
Accomplishments
Five times Dean's List
Projects
Rites of Passage Murrieta Valley Unified Rites of Passage Southwest Riverside - Committee member
Awards
Dean's List Award
Timeline
Behavioral Teacher
Rohealthstaff/Eisenhower elementary
08.2024 - Current
Doctorate - Educational Leadership And Management
National University
01.2023 - 12.2025
MENTOR/TUTOR
JN Mentoring & Consulting
07.2022 - 06.2025
Payroll/Human Resource
Starkey Brothers Incorporated
05.2019 - 07.2022
SCHEDULER/CALL CENTER REP
LA Laser Center
10.2018 - 03.2020
DATA ANALYSIS/SCHEDULER
Advanced Diabetic Supplies
12.2017 - 08.2018
RESOURCE COUNSELOR
Community Interface Services
06.2016 - 07.2018
One on One In-Home Supportive Services
08.2010 - 07.2018
SALESCLERK
Rite Aid
07.2007 - 07.2010
MASTER - EDUCATION AND COMMUNICATIONS
Grand Canyon University
BA - COMMUNICATION
California State University