Jessica Porter
Huntington Beach,CA
Summary
Dynamic Behavioral Health Technician with extensive experience at Nautical Wellness Center, adept in crisis intervention and exceptional organization. Proven track record in enhancing patient engagement and optimizing care plans, while fostering teamwork and communication. Committed to delivering quality service and maintaining safety protocols in high-pressure environments.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Behavioral Health Technician
Nectar Recovery
Huntington Beach, CA
02.2026 - Current
- Assisted in implementing individualized treatment plans for clients with diverse behavioral health needs.
- Monitored client progress and documented behavioral data to support treatment adjustments.
- Conducted therapeutic group sessions, fostering a supportive environment for client interaction.
- Collaborated with multidisciplinary teams to develop comprehensive care strategies for patients.
- Provided crisis intervention and de-escalation techniques during high-stress situations.
- Educated clients on coping mechanisms and life skills to enhance their recovery journey.
- Maintained safety protocols and ensured compliance with regulatory standards within care settings.
- Conducted client rounds to check on residents.
- Delivered compassionate care under challenging circumstances, consistently demonstrating resilience and adaptability when faced with unexpected obstacles or setbacks in patient progress.
Behavioral Health Technician
Nautical Wellness Center
Fountain Valley, CA
10.2024 - 01.2026
- Assisted in implementing individualized treatment plans for clients with behavioral health issues.
- Monitored patient behavior and reported changes to clinical staff for timely intervention.
- Maintained accurate documentation of patient progress and daily activities in electronic records system.
- Collaborated with multidisciplinary teams to enhance therapeutic interventions and patient care strategies.
- Provided crisis intervention support, de-escalating situations to ensure safety and well-being of clients.
- Conducted group therapy sessions, fostering communication and peer support among participants.
- Trained new staff on operational procedures and best practices in behavioral health care delivery.
- Conducted client rounds to check on residents.
- Delivered compassionate care under challenging circumstances, consistently demonstrating resilience and adaptability when faced with unexpected obstacles or setbacks in patient progress.
- Provided crisis intervention services, successfully de-escalating situations and ensuring patient safety.
- Built and maintained positive staff relationships to promote teamwork and better serve clients.
- Searched resident belongings prior to and during stays.
- Recognized individuals under influence of drugs or alcohol and typical behaviors associated with each.
- Facilitated on-site activities, support groups, and outings for clients.
- Adhered to strict confidentiality guidelines while managing sensitive patient information, maintaining privacy and trust among clients.
- Performed client intake procedures according to internal standards for new admissions.
- Completed documentation for every incident and forwarded to correct personnel for review.
- Assisted patients in developing individualized goals for recovery and provided ongoing support throughout the process.
- Prepared and submitted daily Type reports to management.
- Mentored new Behavioral Health Technicians joining the team, sharing best practices and helping them acclimate quickly to their new role responsibilities.
- Enhanced patient engagement in their treatment plan through active listening and empathetic communication skills.
- Maintained detailed documentation of patient progress, enabling effective adjustments to treatment plans as needed.
- Taught clients how to complete basic household chores and prepare food.
- Facilitated group therapy sessions, fostering a supportive environment for patients to share experiences and discuss coping strategies.
- Educated families on mental health conditions and available resources, empowering them to better support their loved one''s journey towards wellness.
- Intervened with clients' challenging behaviors by reinforcing therapeutic alternatives and coping mechanisms.
- Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
- Kept accurate records by documenting progress and adhering to prescribed behavior plan.
- Used Software to document patient information, progress notes, and treatment plans.
- Took patient blood pressure and pulse rate, reporting findings in health charts.
- Charted on each patient daily.
- Monitored patient behavior and immediately reported changes to supervising physician.
- Maintained patient records, documenting changes in patient condition.
- Assisted with medication administration and counting and pouring medications.
Medication Coordinator
Nautical Wellness Center
Fountain Valley, CA
10.2024 - 01.2026
- Assisted in managing medication inventories and ensuring proper documentation.
- Supported medication administration processes by coordinating schedules for healthcare providers.
- Learned to utilize electronic health record systems for tracking patient medication histories.
- Provided administrative support in processing prescription orders and refills efficiently.
- Engaged with patients to educate them on medication usage and potential side effects.
- Collaborated with healthcare teams to streamline communication regarding patient care plans.
- Conducted routine checks of medication storage areas to ensure compliance with safety protocols.
- Developed skills in handling confidential patient information while maintaining privacy standards.
- Conducted regular audits of medication management processes for continuous improvement efforts.
- Assisted in the development of organizational policies regarding medication management, contributing to best practice standards.
- Streamlined medication administration processes for increased efficiency and accuracy.
- Provided timely feedback to prescribers regarding potential issues with prescribed medications, protecting patient wellbeing.
- Implemented quality improvement initiatives related to medication coordination, leading to more efficient practices.
- Reduced medication-related errors by implementing standardized protocols and procedures.
- Maintained accurate and up-to-date records of patients'' medications, facilitating seamless continuity of care.
- Collaborated with healthcare providers to develop personalized medication plans, optimizing patient outcomes.
- Ensured appropriate storage and handling of medications per regulatory guidelines and institutional policies.
- Participated in interdisciplinary team meetings for comprehensive case reviews and coordinated care planning.
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Oriented and trained new staff on proper procedures and policies.
- Taught patients about medications, procedures, and care plan instructions.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Prepared lab specimens for diagnostic evaluation.
- Collected and documented patient medical information such as blood pressure and weight.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Assisted in maintaining conducive environment for residents by adhering to infection control policies.
- Administered psychotropic medications and anxiety education to patients to provide mental health care.
- Reviewed patient progress to document effects of any prescribed medication.
- Identified and reported medication errors to avoid distributing wrong medication to patients.
- Unpacked, sorted, counted, and labeled all incoming medications to keep optimum inventory levels.
- Reordered medication to maintain adequate supply.
- Reviewed medication orders for accuracy and completeness before administering medication.
- Counted and recorded medication inventory routinely to maintain medication security and control.
- Coordinated with pharmacists to address drug interactions or contraindications, minimizing potential adverse effects.
- Managed complex medication regimens for multiple patients simultaneously, prioritizing needs based on urgency and risk factors.
House Manager
Nautical Wellness Center
Huntington Beach, CA
07.2024 - 01.2026
- Oversaw daily operations to ensure a safe and welcoming environment for clients.
- Coordinated wellness programs, enhancing client engagement and satisfaction.
- Managed scheduling and logistics for staff and client appointments efficiently.
- Developed training materials to onboard new staff and improve service delivery.
- Collaborated with health professionals to optimize care plans for clients' well-being.
- Monitored inventory levels of supplies, ensuring readiness for daily operations.
- Led team meetings to address challenges, share insights, and promote continuous improvement.
- Adapted quickly to last-minute changes in plans or circumstances without compromising on quality or results.
- Anticipated needs of family members by staying informed about their preferences, schedules, and priorities.
- Enhanced family satisfaction with household management by addressing concerns promptly and efficiently.
Admissions Representative
Nautical Wellness Center
Costa Mesa, CA
08.2024 - 09.2025
- Oversaw daily operations to ensure a safe and welcoming environment for clients.
- Coordinated wellness programs, enhancing client engagement and satisfaction.
- Managed scheduling and logistics for staff and client appointments efficiently.
- Developed training materials to onboard new staff and improve service delivery.
- Collaborated with health professionals to optimize care plans for clients' well-being.
- Monitored inventory levels of supplies, ensuring readiness for daily operations.
- Led team meetings to address challenges, share insights, and promote continuous improvement.
- Adapted quickly to last-minute changes in plans or circumstances without compromising on quality or results.
- Anticipated needs of family members by staying informed about their preferences, schedules, and priorities.
- Enhanced family satisfaction with household management by addressing concerns promptly and efficiently.
Education
GED -
Ponca City High
Ponca City, OK11.2011
Skills
- Calendar management
- Preventive Maintenance
- Exceptional organization
- Appointment coordination
- Safety management
- Crisis intervention
- Event planning
- Housekeeping
- Menu planning
- First aid training
- Quality service
- Activity supervision
- Behavior modeling
- Activities scheduling
- Transportation arrangements
- Grocery shopping
- Personal shopping
- Facility oversight
- Cleaning proficiency
- Emergency response
- Household maintenance
- Laundry management
- Event oversight
- Childcare experience
- Facility inspections
- Elderly assistance
- Pet care
- Home assessment
- Decision-making
- Problem-solving
- Clear communication
- Conflict resolution
- Customer service
- Stock inventory management
- Team guidance and motivation
- Word processing
- Laundry and dry cleaning
- Timekeeping
Certification
RAD-T
CPR-First Aid
References
Greyson Grimes- 714-330-7312
Megan Davis-657-509-9373
Josh Luis-580-485-1890
Timeline
Behavioral Health Technician
Nectar Recovery
02.2026 - Current
Behavioral Health Technician
Nautical Wellness Center
10.2024 - 01.2026
Medication Coordinator
Nautical Wellness Center
10.2024 - 01.2026
Admissions Representative
Nautical Wellness Center
08.2024 - 09.2025
House Manager
Nautical Wellness Center
07.2024 - 01.2026
GED -
Ponca City High