Jashon Griffin
Tuscaloosa,AL
Summary
Driven by a results-focused approach, I leveraged my assessment capabilities and assertiveness at Elite Floor Care LLC to enhance customer satisfaction and streamline processes. My experience as a Cook at Chick-fil-A honed my attention to detail and ability to work under pressure, contributing to significant improvements in service quality and efficiency.
Overview
7
7
years of professional experience
Work History
Customer Experience Liason
Elite Floor Care LLC
10.2018 - Current
- Collaborated closely with department heads to identify opportunities for process improvement initiatives.
- Acted as the liaison between upper management and staff members, promoting positive working relationships built on trust.
- Solved conflicts and addressed issues that occurred between other entities and business.
- Supported organizational growth through active participation in networking events, conferences, and professional associations.
- Generated reports detailing findings and recommendations.
- Enhanced customer satisfaction by swiftly addressing concerns and providing solutions to various issues.
Cook
Chick-fil-A
05.2017 - 08.2017
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Monitored food quality and presentation to maintain high standards.
- Measured, weighed, and mixed appropriate ingredients according to recipe directions.
Education
Bachelor Of Science - African American Studies
The University of Alabama
Tuscaloosa, ALSkills
- Assessment capabilities
- Assertiveness
- Mediation skills
- Influencing skills
Timeline
Customer Experience Liason
Elite Floor Care LLC
10.2018 - Current
Cook
Chick-fil-A
05.2017 - 08.2017
Bachelor Of Science - African American Studies
The University of Alabama
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