Summary
Overview
Work History
Education
Skills
Timeline
Generic

Masouver Ingram

Stone Mountain,GA

Summary

Communicative professional with several years of experience maintaining high level of hospitality, professionalism, and business etiquette. Attentive individual committed to thoroughly listening to guest requests or concerns and addressing with prompt responses. Dependable and punctual collaborator commended for consistently arriving to work prepared and on time.

Overview

3
3
years of professional experience

Work History

Guest Services Associate/Service Valet

G5 parking solutions
Stone Mountain, GA
04.2023 - Current

- Delivered exceptional customer service by warmly greeting guests and assisting them with valet parking, ensuring a positive first impression.

- Managed the fast-paced demands of a high-volume environment, efficiently parking and retrieving vehicles while maintaining safety and security standards.

- Demonstrated excellent communication skills by interacting with guests, answering questions, and providing directions or information as needed.

- Maintained a professional and courteous demeanor, contributing to a welcoming atmosphere that enhances the guest experience.

- Developed strong multitasking abilities by handling multiple guest interactions and vehicle requests simultaneously.

Sales Consultant

Ingrams Funeral Home
Sparta , GA
05.2021 - Current

- Successfully managed and increased sales of headstones, gravemarkers, and caskets, consistently exceeding monthly sales targets.

- Provided compassionate, personalized service to clients, guiding them through product selection during emotionally challenging times.

- Developed strong relationships with customers, ensuring a high level of satisfaction and repeat business.

- Expertly communicated product features, benefits, and pricing to clients, tailoring presentations to meet individual needs and preferences.

- Coordinated with suppliers and managed inventory to ensure timely availability of products.

- Demonstrated strong problem-solving skills by addressing and resolving customer concerns and special requests efficiently.

Education

Associate of Science - General Studies

Georgia Military College - Milledgeville
Milledgeville, GA
05-2023

Skills

- Customer Service Excellence

- Communication & Interpersonal Skills

- Time Management & Multitasking

- Problem Solving & Conflict Resolution

- Attention to Detail

- Customer Relationship Management

- Sales Strategy & Execution

- Product Knowledge & Presentation

- Problem-Solving & Conflict Resolution

- Inventory Management

Timeline

Guest Services Associate/Service Valet

G5 parking solutions
04.2023 - Current

Sales Consultant

Ingrams Funeral Home
05.2021 - Current

Associate of Science - General Studies

Georgia Military College - Milledgeville
Masouver Ingram