Jasiah Simmons
Tallahassee,FL
Summary
Proven expertise in customer service and administration, demonstrated at Chicken Salad Chick and Clark Atlanta University. Excelled in streamlining operations and enhancing client satisfaction through exceptional service and effective communication. Skilled in customer service analysis and fostering a service-minded culture. Achieved significant improvements in client loyalty and operational efficiency.
Overview
2
2
years of professional experience
Work History
Customer Service
Chicken Salad Chick
05.2023 - Current
- Streamlined operations by implementing efficient customer service processes and procedures.
- Provided exceptional customer service through timely deliveries and professional communication.
- Established and maintained client rapport by utilizing quality customer service.
- Provided excellent customer service to cultivate loyalty and satisfaction.
- Enhanced company reputation through excellent customer service and professional demeanor.
Administration Staff
Clark Atlanta University
01.2024 - 05.2024
- Ensured organization of workspace to support productivity and workplace safety.
- Provided guidance and support to junior staff members in achieving performance goals.
- Collected, arranged, and input information into database system.
- Facilitated exceptional customer experiences through effective assistance with diverse inquiries.
- Assisted with onboarding new staff members, providing orientation and support.
Education
Psychology
Clark Atlanta University
Atlanta, GAGodby High School
Tallahassee, FL05.2023
Skills
- Customer service analysis
- Residential customer service
- Call center customer service
- Attentive customer service
- Customer service mindset
- Coordinating services
- Guest service
Languages
English
Native or Bilingual
Spanish
Elementary
Timeline
Administration Staff
Clark Atlanta University
01.2024 - 05.2024
Customer Service
Chicken Salad Chick
05.2023 - Current
Psychology
Clark Atlanta University
Godby High School
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