JA'SIRE JAMES-JORDAN
Brooklyn,NY
Summary
Offering positive attitude and genuine interest in helping others, ready to thrive in customer-focused environment. Brings ability to quickly learn company policies services, ensuring accurate and efficient customer support. Ready to use and develop communication and problem-solving skills. Friendly and empathetic with excellent communication skills, dedicated to providing outstanding service and support. Possesses solid understanding of customer needs and conflict resolution, coupled with strong problem-solving abilities. Aiming to build positive customer relationships and contribute to customer satisfaction and loyalty.
Overview
3
3
years of professional experience
Work History
Customer Service Representative
Chipotle Restaurant
08.2025 - Current
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Supported promotional events by arranging displays and informing customers about ongoing offers and products.
- Adapted quickly to new processes and policies, demonstrating flexibility in fast-paced retail environment.
Customer Service Representative
Target
10.2024 - 03.2025
- Assisted customers with inquiries and product information to enhance shopping experience.
- Processed transactions efficiently at checkout, ensuring accuracy in handling cash and exchanges.
- Maintained organized sales floor, restocking merchandise and ensuring cleanliness to improve customer accessibility.
Summer Youth Employment Program - PAL Staff
SYEP
07.2022 - 08.2022
- Kept work areas clean, organized, and safe to promote efficiency and team safety
- Established positive relationships with customers and other staff members
- Responded sensitively and competently to service customers with diverse cultural backgrounds
Education
Certificate - Office Administrative Professional
BEOC
Brooklyn, NYHigh School Diploma -
Benjamin Banneker Academy
Brooklyn, NY06.2024
Skills
- Customer service
- Problem resolution
- Conflict resolution
- Complaint handling
- Critical thinking
- Active listening
Timeline
Customer Service Representative
Chipotle Restaurant
08.2025 - Current
Customer Service Representative
Target
10.2024 - 03.2025
Summer Youth Employment Program - PAL Staff
SYEP
07.2022 - 08.2022
Certificate - Office Administrative Professional
BEOC
High School Diploma -
Benjamin Banneker Academy