Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jaskaran Sahi

Albuquerque,NM

Summary

Dedicated front desk agent with strong customer service and conflict resolution skills. Proven ability to manage reservations accurately while ensuring guest satisfaction. Making an environment feel welcoming and warm.

Overview

3
3
years of professional experience

Work History

Front Desk Agent

Hampton Inn Suites
Farmington, New Mexico
12.2024 - 01.2026
  • Welcomed guests with a friendly smile upon arrival. and assisted with the check-in process.
  • Responded promptly to incoming phone calls from guests. and responded quickly to guest questions.
  • Handled guest complaints calmly and professionally to support satisfaction.

Front Desk Agent

Holiday Inn
Santa Rosa, New Mexico
06.2023 - 11.2024
  • Greeted guests courteously and supported check-in process.
  • Answered phone calls and resolved guest questions quickly.
  • Managed reservations through hotel software with accuracy.
  • Kept front desk area clean, organized, and ready for guests.

Education

High School Diploma -

St. Pius High School
Albuquerque, NM
05-2023

Business Administration And Management

University of New Mexico
Albuquerque, NM
09-2026

Skills

  • Customer service
  • Conflict resolution
  • Time management
  • Team collaboration
  • Microsoft Office
  • Reservation management
  • Effective communication
  • Attention to detail
  • Problem-solving skills
  • Listening skills
  • Oral and written communications
  • Effective planning
  • Organization
  • Leadership
  • Cash handling

Timeline

Front Desk Agent

Hampton Inn Suites
12.2024 - 01.2026

Front Desk Agent

Holiday Inn
06.2023 - 11.2024

High School Diploma -

St. Pius High School

Business Administration And Management

University of New Mexico
Jaskaran Sahi