Ja'Skya Demmings
Prairie View,TX
Summary
Skilled in leading operations within the transportation, storage, and distribution sectors. Offer solid experience in optimizing supply chain logistics, managing warehouse operations, and implementing cost-saving strategies. Strong in team leadership, operational analysis, and problem-solving to enhance efficiency and reduce overheads. Contributed to significant process improvements in previous roles, ensuring timely delivery, and inventory accuracy.
Overview
3
3
years of professional experience
Work History
Logistics Manager
Prosperity Farms AR
Scott, AR
08.2022 - Current
- Tracked orders using functional systems, and coordinated with the executive director to ensure availability and distribution of products.
- Assisted with customer requests and answered questions to improve satisfaction.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Virtual consultations that were specific to customers needs.
Customer Service Assistant
HEB Grocery Store
Willis, TX
12.2024 - 03.2025
- Assisted customers with price checks, lifting heavy items, and addressing other inquiries.
- Resolved customer complaints promptly and professionally.
- Developed relationships with repeat customers by recognizing individual preferences when possible.
- Provided product knowledge to customers through effective communication.
- Implemented organizational performance initiatives, clearly communicating standards and requirements.
Education
Bachelor of Science - Engineering Physics
Lone Star College
Houston, TX12-2027
High School Diploma -
Willis High School
Willis, TX06-2022
Skills
- Data analysis
- MATLAB
- Project management
- Engineering design
- Process optimization
- Customer service
- Technical communication
- Team collaboration
Timeline
Customer Service Assistant
HEB Grocery Store
12.2024 - 03.2025
Logistics Manager
Prosperity Farms AR
08.2022 - Current
Bachelor of Science - Engineering Physics
Lone Star College
High School Diploma -
Willis High School