Jasleen Abreu
Casselberry,FL
Summary
Dynamic professional with extensive experience in employee training and customer service. Proven track record of enhancing team performance through effective onboarding and support, resulting in exceptional customer experiences. Expertise in merchandising techniques and fostering team collaboration to achieve organizational objectives.
Overview
1
1
Language
1
1
year of professional experience
Work History
Trainer
Perfect Game
Sanford, Florida
03.2025 - Current
- Provided training and support to new staff on merchandising operations to ensure compliance with company standards.
- Trained staff on merchandising techniques to enhance customer engagement and sales.
- Arranged product displays according to company guidelines. according to company standards and specifications.
- Built product displays and placed appropriate signage for merchandise.
- Maintained a clean and organized work environment at all times.
- Helped collect materials and equipment for display setups. and moving materials and equipment for assigned displays.
- Demonstrated great teamwork skills with staff members involved in production and transport.
Ticket Seller
Perfect Game
Sanford, Florida
03.2025 - Current
- Processed ticket sales using point-of-sale systems effectively.
- Assisted customers with ticket purchases and provided information on events, improving overall customer experience.
- Resolved customer inquiries and ticketing issues, enhancing customer satisfaction.
- Provided information about event schedules and seating options.
- Completed sales transactions accurately and efficiently, contributing to streamlined operations.
- Managed multiple tasks simultaneously in a fast-paced environment.
- Followed company policies related to ticketing procedures.
- Developed an understanding of event schedules to better assist customers with inquiries.
Merchandise Sales Associate
Perfect Game
Sanford, Florida
03.2025 - Current
- Assisted customers in merchandise selection, leveraging product knowledge.
- Greeted customers, providing exceptional service that fostered positive shopping experiences.
- Processed sales transactions efficiently using point-of-sale systems.
- Collaborated with team members to consistently meet and exceed daily sales goals.
- Resolved customer complaints promptly and professionally to ensure satisfaction.
- Built lasting relationships with customers through attentive, high-quality service.
- Communicated effectively with store management and team members to promote a productive work environment.
Education
High School -
Winter Springs High School
Winter Springs01-2026
Associate of Arts - Nursing
Seminole State College of Florida
Sanford, FL08-2026
Skills
- Employee training and development
- New hire onboarding
- Product presentation skills
- Customer service excellence
- Time management strategies
- Conflict resolution techniques
- Team collaboration
- Organizational skills
- Decision-making abilities
- Problem-solving skills
- Bilingual communication capabilities
- Professionalism in the workplace
- Influencing and persuasion
- Staff development initiatives
Activities
- Winter Springs Girl Soccer Team, 2023-2025
- Winter Springs Chorus, 2022-2026
Languages
Spanish
Native/ Bilingual
Accomplishments
- Passing AP classes since junior year of high school
- Soccer team captain in high school
- Section leader in high school chorus
Timeline
Trainer
Perfect Game
03.2025 - Current
Ticket Seller
Perfect Game
03.2025 - Current
Merchandise Sales Associate
Perfect Game
03.2025 - Current
High School -
Winter Springs High School
Associate of Arts - Nursing
Seminole State College of Florida