Jasmeen Kaur
MONCTON,NB
Summary
Attentive Patient Service Representative skilled in managing patient charts, processing payments and scheduling procedures. Detailed team player with strengths in communication, customer service and multitasking.
Overview
2
2
years of post-secondary education
2
2
years of professional experience
Work History
Customer service
Tim hortons
MONCTON, NB
2024.11 - Current
- Managed customer service team of 5-10 employees.
- Provided excellent customer service when interacting with customers.
- Resolved customer service issues related to registration processes.
- Upheld strong customer service standards while completing screenings.
- Coordinated staff scheduling to ensure adequate coverage during shifts., payroll, and customer service duties.
- Monitored KPIs related to customer service performance.
Internship as a manager
Noodlebox
MONCTON, NB
2026.04 - 2026.05
- Supervised daily restaurant operations to ensure efficient service delivery.
- Trained and mentored staff on food preparation and customer service standards.
- Managed inventory and ordered supplies to maintain stock levels.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
- Oversaw marketing initiatives, increasing brand awareness and sales.
Education
Business Administration Management - Management
New Brunswick Community College, Moncton
Moncton, NB 2024.08 - 2026.06
Skills
- Customer service
- Customer relationship management
- Order processing
- Retail sales
- Data analysis
- Team leadership
- Conflict resolution
Timeline
Internship as a manager
Noodlebox
2026.04 - 2026.05
Customer service
Tim hortons
2024.11 - Current
Business Administration Management - Management
New Brunswick Community College, Moncton
2024.08 - 2026.06