Jasmeet Dhillon
Fresno,United States
Summary
Dynamic Account Executive and Logistics Professional with over 10 years of experience in transportation, freight brokerage, dispatch operations, and supply chain management. Currently driving business development and customer acquisition at ETRUUX, specializing in tailored transportation solutions that meet diverse client needs. Proven track record of cultivating strong customer relationships, optimizing operations, and achieving significant revenue growth while providing exceptional service in fast-paced logistics environments. Expertise includes sales, negotiation, problem-solving, and enhancing operational efficiency to ensure seamless service delivery.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Account Executive
Etruux
Visalia, CA
05.2025 - Current
- Developed strong relationships with clients to ensure satisfaction and repeat business opportunities.
- Negotiated freight rates with carriers to optimize shipping costs and enhance service efficiency.
- Analyzed market trends to identify new business opportunities and improve service offerings.
- Secured repeat business through consistently meeting or exceeding client expectations regarding both pricing and delivery times.
- Expanded the company''s network of reliable carriers, improving overall operational efficiency.
Dispatch Operations Manager
Goldline Trucking Inc
Fresno, California
10.2021 - 04.2026
- Optimize dispatch routes, boosting delivery efficiency and customer satisfaction.
- Build vendor relationships to secure competitive transport rates.
- Enhance team collaboration, fostering a positive work environment.
- Resolve operational issues swiftly, ensuring seamless workflow.
- Conduct staff evaluations, offering training for performance improvement.
Acting Manager Director US Region
Green Floral
Fresno, California
05.2020 - 12.2022
- Led mentoring initiatives, enhancing team skills and addressing weaknesses.
- Managed budgets, ensuring financial stability and long-term growth.
- Negotiated vendor contracts, reducing costs and boosting profitability.
- Resolved staff conflicts, fostering a collaborative work environment.
- Expanded market presence, driving sales through strategic partnerships.
- Streamlined operational processes, driving efficiency and resulting in measurable cost reductions across departments.
- Facilitated cross-functional teamwork, enhancing communication and collaboration, which led to improved project outcomes.
Business Development Executive
Infinite Model Management
Fresno, California
09.2021 - 09.2022
- Cultivated client relationships, boosting satisfaction and repeat business through proactive solutions.
- Resolved customer issues with analytical skills, enhancing loyalty and retention.
- Expanded client base by identifying new opportunities via market research and networking.
- Communicated customer needs to supply chain, ensuring quality and capacity alignment.
- Developed strategic plans, achieving measurable business growth and client satisfaction.
- Collaborated effectively with teams to align customer feedback with supply chain strategies, enhancing service delivery.
- Leveraged market insights to identify and capitalize on new business opportunities, expanding the client portfolio.
Dispatch Manager
Alliance Trucking Inc
Fresno, California
11.2014 - 09.2021
- Managed client relationships, ensuring timely deliveries and increased satisfaction.
- Directed dispatch operations, optimizing routes and improving efficiency.
- Collaborated on marketing campaigns, boosting customer base through targeted efforts.
- Implemented safety protocols, enhancing compliance and reducing incidents.
- Coordinated fleet maintenance, minimizing downtime and operational disruptions.
- Optimized dispatch operations, reducing delays and improving on-time delivery rates, enhancing overall customer satisfaction.
- Developed and implemented training programs for dispatch staff, fostering skills that led to a more efficient team and smoother operations.
Education
Master of Science - Supply Chain Management
University of Northumbria At Newcastle
London, United Kingdom03-2014
Bachelor of Arts - Business Administration
University of West London
London, United Kingdom03-2013
Skills
- Logistics coordination
- Operational efficiency management
- People Management
- Microsoft Office
- Negotiation
- Outlook
- Logistics Management
- Schedule Coordination
- Leadership
- Fleet Dispatching
- Problem-Solving
- Time Management
- Communication
- Organizational Skills
- Decision-Making
- Inventory Management
- Strategic Planning
- Risk Management
- Staff Development
- Adobe Dreamweaver
- Pipeline management
- Relationship building and management
- Account management
- Client relationship building
Certification
- JAN 2015 - PRESENT Introduction to Fleet Management at Cornerstone OnDemand Foundation
- JAN 2015 - PRESENT Risk Management in Practice at Cornerstone OnDemand Foundation
- JUN 2021 - PRESENT Procurement and Logistics at Cornerstone OnDemand Foundation
- JUN 2021 - PRESENT Warehousing at Cornerstone OnDemand Foundation
- MAR 2022 - PRESENT Project Management Essentials at Cornerstone OnDemand Foundation
- JUL 2023 - PRESENT Employee Engagement Surveys at Cornerstone OnDemand Foundation
ADDITIONAL INFORMATION
Published Work
LIVE ON PURPOSE
A roadmap to Uncovering your Passion, Purpose and Ultimate Happiness
Timeline
Account Executive
Etruux
05.2025 - Current
Dispatch Operations Manager
Goldline Trucking Inc
10.2021 - 04.2026
Business Development Executive
Infinite Model Management
09.2021 - 09.2022
Acting Manager Director US Region
Green Floral
05.2020 - 12.2022
Dispatch Manager
Alliance Trucking Inc
11.2014 - 09.2021
Bachelor of Arts - Business Administration
University of West London
Master of Science - Supply Chain Management
University of Northumbria At Newcastle