Jasmin Adeniyi
Miami
Summary
Dynamic professional with a proven track record at Indeed, excelling in sales and customer relationship management. Skilled in data analysis and onboarding, I consistently achieved 15% annual sales growth while enhancing client satisfaction through strategic collaboration. Adept at leveraging CRM tools to drive revenue and optimize processes, ensuring exceptional results in competitive environments.
Overview
9
9
years of professional experience
Work History
Onboarding Specialist
Invisible Technologies
07.2024 - Current
- Provided comprehensive training on software solutions.
- Acted as a liaison between restaurants and a new software application.
- Served as a point of contact for questions about the app.
AI Trainer (Freelancer)
Upwork
02.2023 - Current
- Trained AI models by refining language patterns and improving data annotation quality
- Evaluated machine learning outputs for accuracy, ensuring high-quality AI performance
- Provided feedback on AI-generated content to enhance response relevancy and contextual understanding
- Collaborated with clients to optimize AI-driven applications for various industries
Account Executive
Indeed
Miami
04.2022 - 01.2024
- Achieved consistent annual sales growth of 15% through strategic account management and effective sales techniques
- Collaborated closely with Customer Success teams to strengthen client relationships and address evolving needs
- Developed and maintained strong relationships with key decision-makers within client organizations
- Conducted thorough research and provided clients with valuable insights and actionable recommendations
- Managed multiple accounts while maintaining organization and prioritizing tasks efficiently
Account Executive
Softchoice
Atlanta
03.2020 - 04.2022
- Managed relationships with over 150 companies, consistently exceeding client expectations and achieving business objectives
- Conducted regular meetings with existing clients, strategically cross-selling and up-selling seven products and solutions
- Strengthened client relationships through collaboration with Customer Success teams, enhancing satisfaction and retention
- Successfully developed new accounts and expanded existing ones within assigned geographic territory
- Assisted in the negotiation and renewal of client contracts, ensuring alignment with company objectives
Account Manager
Sage Software
Lawrenceville
08.2018 - 02.2020
- Retained and cross-sold small to medium-sized Sage software solutions and services, consistently surpassing goals
- Leveraged SAP CRM tools and implemented pipeline management strategies to drive value-based consultative selling
- Negotiated deals with decision-makers and channel partners to close business and drive revenue growth
- Identified client pain points and created up-sell opportunities, increasing revenue across all quota measures
- Provided exemplary customer support, resolving inquiries efficiently to ensure satisfaction and retention
Sales Operations
Sage Software
Lawrenceville
08.2016 - 08.2018
- Analyzed sales data and market trends to identify opportunities for revenue growth and process improvement
- Developed and implemented strategies to optimize sales processes, increasing productivity by 20%
- Managed CRM systems, ensuring data integrity and effective pipeline management
- Created and maintained sales reports and dashboards to provide actionable insights
- Assisted in implementing promotional campaigns and pricing strategies to support sales initiatives
Education
Associate of Business Administration - Business Administration
Brecht
Hamburg, Germany04.2006
Skills
- Collaboration
- Customer Relationship Management (CRM)
- Sales and Negotiation
- Market Research
- Search Engine Optimization (SEO)
- Customer Retention
- Customer Success
- Onboarding & Training
- Salesforcecom
- SAP CRM
- Employee training
- Data analysis
- Client relationship management
- Project management
Languages
- English
- German
Personal Information
Title: Account Executive | AI Trainer
Timeline
Onboarding Specialist
Invisible Technologies
07.2024 - Current
AI Trainer (Freelancer)
Upwork
02.2023 - Current
Account Executive
Indeed
04.2022 - 01.2024
Account Executive
Softchoice
03.2020 - 04.2022
Account Manager
Sage Software
08.2018 - 02.2020
Sales Operations
Sage Software
08.2016 - 08.2018
Associate of Business Administration - Business Administration
Brecht
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