Jasmin Alvarez Ixcol
Los Angeles,CA
Summary
Friendly and welcoming, with keen ability to create positive and inviting atmosphere. Excelled in high-pressure environments, seamlessly integrating complex problem-solving with effective communication. Fostered teamwork, ensuring efficient guest experiences. Demonstrated organizational skills and a positive attitude, contributing significantly to workplace efficiency and team morale. Brings foundational understanding of customer service principles and can quickly adapt to new systems and processes. Ready to use and develop communication and organizational skills in this role.
Overview
1
1
Certification
Work History
Restaurant Hostess
Matthew Schuppel Company LLC Shoops Delicatessen
07.2024 - 09.2024
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Managed accommodating special requests and ensuring accurate guest counts effectively.
- Contributed to a positive team atmosphere by supporting coworkers during peak hours or when understaffed.
Dog Sitter
Austin Britton
07.2024 - 08.2024
- Contributed to clients peace of mind by sending regular updates on their pets, including photos and videos.
- Managed pet safety and wellness in owners' absence by securing yard gates and removing items that could make pets sick.
- Exercised animals regularly with walks and rigorous play activities.
- Communicated professionally with pet owners via phone, email, and text.
- Maintained a clean and organized work space for the dog to feel comfortable in
Education
Bachelor of Arts - International Sociology
University of California, San Diego
La Jolla, CA06-2027
High School Diploma -
Alliance Gertz-Ressler High School
Los Angeles, CA06-2023
Skills
- Customer service
- Strong multitasking
- Positive Attitude
- Active Listening
- Communication
- Time Management
- Teamwork & Collaboration
- Complex Problem-solving
- Organized and efficient
- Responsible
Accomplishments
- Successfully delivered a public hearing speech that led to the renewal of my elementary school Global Education Academy in 2024
- Completed an LA Marathon in 2023
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Interests
- Enjoy participating in running for overall physical and mental well-being
- I enjoy helping others and giving back to the community
- Participating in fundraising events to support local charities, schools, or community projects
- Community Cleanup
- Volunteering
- Fashion and Style
- Music
- Swimming
Certification
NASPA - Certified Peer Educator
Certification that develops leadership skills to successfully create and implement college programs.
Timeline
Restaurant Hostess
Matthew Schuppel Company LLC Shoops Delicatessen
07.2024 - 09.2024
Dog Sitter
Austin Britton
07.2024 - 08.2024
Bachelor of Arts - International Sociology
University of California, San Diego
High School Diploma -
Alliance Gertz-Ressler High School
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