Jasmin Bakal
Chicago,IL
Summary
Dynamic Tenant Services Coordinator known for exceptional organization and customer service. Experience in managing financial operations and lease agreements, ready to leverage expertise to enhance resident satisfaction and drive operational efficiency.
Overview
5
5
years of professional experience
Work History
Tenant Services Coordinator
United Investors, Inc.
Chicago, IL
09.2023 - Current
- Coordinated tenant inquiries and resolved issues to enhance resident satisfaction.
- Managed lease agreements and ensured compliance with company policies.
- Developed and maintained positive relationships with tenants and service providers.
- Implemented process improvements to streamline tenant communication channels.
- Monitored maintenance requests and followed up on service completion for quality assurance.
- Facilitated move-in/move-out procedures, ensuring adherence to timelines and standards.
- Assisted in budget preparation by forecasting expenses associated with ongoing operations such as utilities, insurance, and maintenance.
- Secured multiple bids for service contracts, negotiating favorable terms to maximize value for property management while maintaining high-quality standards.
- Oversaw accounts payable operations to maintain financial accuracy and vendor relationships.
- Achieved timely rent collection and streamlined accounts receivable management for improved cash flow.
Key Holder Supervisor
Vitamin Shoppe
Lincolnwood, IL
04.2021 - 08.2023
- Supervised daily operations, ensuring adherence to company policies and procedures.
- Trained and mentored team members, fostering a collaborative work environment.
- Managed cash handling processes, maintaining accuracy during transactions.
- Conducted inventory counts, optimizing stock levels and reducing discrepancies.
- Resolved customer inquiries and complaints, promoting positive shopping experiences.
Education
Associate of Science - Finance
City Colleges of Chicago
Chicago, IL08-2026
Skills
- Customer service focus
- Property management
- Invoice processing
- Data entry
- Basic accounting
- Budgeting and financials
- Lease administration
Languages
English
Native or Bilingual
Spanish
Elementary
Croatian
Native or Bilingual
Timeline
Tenant Services Coordinator
United Investors, Inc.
09.2023 - Current
Key Holder Supervisor
Vitamin Shoppe
04.2021 - 08.2023
Associate of Science - Finance
City Colleges of Chicago