Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Jasmin Cook

Lee

Summary

Dynamic professional with a strong background in customer service and clinical operations, notably as Clinical Director at Seabreeze Sleep. Proven ability to enhance patient care and optimize workflows while building relationships with healthcare providers. Skilled in multitasking and relationship management, with a focus on achieving positive outcomes and driving business growth.

Overview

8
8
years of professional experience

Work History

Waitress

Margaritas
03.2024 - Current

While using strong customer service, communication and multitasking, I would greet each guest and take their order. I would serve their meal, handle payment, and provide a positive dining experience while answering questions and making recommendation. In order to promote healthcare appreciation night. I also would do some marketing for Margaritas. Making baskets of chips, salsa and flyers going to dental offices, doctors offices and pharmacies to promote healthcare appreciation night. I would do this in hopes of building connections and relations to encourage them to come visit us.

Clinical Director

Seabreeze Sleep
10.2023 - 04.2024

At Seabreeze Sleep I directed clinical operations to enhance patient care and optimize workflow efficiency. I also Implemented evidence-based protocols to improve treatment outcomes and patient satisfaction. Worked with doctors and nurses to develop comprehensive care plans for patients. As a company that was recently bought out I would go to different respiratory, pulmonary and cardiac offices to promote our service and build relations with doctors and healthcare providers in hopes of gaining their business.

Respiratory Technician

Regional Home Care
07.2019 - 07.2023

Administered respiratory therapies and treatments to patients in home settings.

Educated patients and families on respiratory equipment usage and maintenance.

Assisted in the setup and calibration of CPAP and BIPAP systems.

Marketing Coordinator

Original Gourmet Lollipops
03.2018 - 07.2018

Developed content for social media platforms, increasing audience interaction.

Assisted in managing project timelines and deliverables for marketing initiatives.

Conducted market research to identify trends and customer preferences.

Education

Associate of Science - Sleep Technology

Northern Essex Community College
Haverhill, MA
05.2019

Bachelor of Science - Early Childhood Care And Education

University of Massachusetts, Amherst
Amherst, MA
05.2018

Associate of Science - Early Childhood Education

Northern Essex Community College
Haverhill, MA
05.2016

Skills

  • Customer service
  • Strong multitasking
  • Team collaboration
  • Attention to detail
  • Time management
  • Relationship management
  • Sales techniques

Additional Information

Internship:


Boston Children’s Hospital Sleep Lab

Boston MA

January 2019- May 2019


Anna Jacques Hospital Sleep Lab

Newburyport, MA

September 2018-December 2018

Timeline

Waitress

Margaritas
03.2024 - Current

Clinical Director

Seabreeze Sleep
10.2023 - 04.2024

Respiratory Technician

Regional Home Care
07.2019 - 07.2023

Marketing Coordinator

Original Gourmet Lollipops
03.2018 - 07.2018

Associate of Science - Sleep Technology

Northern Essex Community College

Bachelor of Science - Early Childhood Care And Education

University of Massachusetts, Amherst

Associate of Science - Early Childhood Education

Northern Essex Community College