Jasmin Evans
635 West 142 N Riverside, New York,NY
Summary
Dynamic and dedicated waitress with a proven track record at Applebee's, excelling in customer service and team collaboration. Recognized for enhancing guest satisfaction through meticulous order accuracy and effective complaint resolution. Strong multitasking abilities and attention to detail ensure a seamless dining experience, fostering loyalty and repeat business.
Overview
14
14
years of professional experience
Work History
Waitress
Earth Wood and Fire
Baltimore, MD
01.2019 - 05.2026
- Provided exceptional customer service by promptly addressing guest inquiries and needs.
- Collaborated with team members to maintain efficient workflow during peak hours.
- Facilitated training sessions for new staff on restaurant protocols and service standards.
- Oversaw cleanliness and organization of dining area to elevate guest satisfaction.
- Processed customer orders accurately using point-of-sale system for efficient transactions.
Waitress
Applebees
Manhattan, NY
11.2014 - 12.2018
- Delivered exceptional customer service, ensuring a positive dining experience for all patrons.
- Managed multiple tables efficiently, balancing customer needs and service timing.
- Collaborated with kitchen staff to ensure accurate order preparation and timely delivery.
- Trained new waitstaff on menu offerings, service standards, and operational procedures.
- Resolved customer complaints promptly, maintaining satisfaction and loyalty among guests.
- Developed strong relationships with regular customers, enhancing repeat business opportunities.
Waitress
Hardrock Cafe
Manhattan, NY
05.2012 - 01.2014
Education
High School Diploma -
Old Mill High School
Millersville, MD05-2002
Hospitality Administration And Management
University of South Florida
Tampa, FLSkills
Customer service
Strong multitasking
Greeting guests
Team collaboration
Cleanliness
Order taking
Attention to detail
Cash handling
Safe food handling
Timeline
Waitress
Earth Wood and Fire
01.2019 - 05.2026
Waitress
Applebees
11.2014 - 12.2018
Waitress
Hardrock Cafe
05.2012 - 01.2014
High School Diploma -
Old Mill High School
Hospitality Administration And Management
University of South Florida