JASMIN FLORES
HOUSTON,TX
Summary
Patient Care Technician supporting pediatric patients through vital signs monitoring, hygiene care, mobility assistance, and safety rounding. Documents observations in EPIC, reports condition changes promptly, and helps maintain a calm, organized care environment. Brings bilingual English-Spanish communication and CPR/BLS certification to fast-paced bedside support.
Overview
7
7
years of professional experience
Work History
Pediatric Patient Care Assistant (PCA)
CHILDREN'S MEMORIAL HERMANN HOSPITAL - TEXAS MEDICAL CENTER (TMC)
HOUSTON, TX
04.2021 - Current
- Track 12-24 patient observations daily and report changes in behavior or condition to the nursing team promptly.
- Provide compassionate support to pediatric patients with behavioral, physiological, and mental health needs.
- Assist with activities of daily living, hygiene, mobility, positioning, and comfort during bedside care.
- Use EPIC to review patient information and document vital signs, care details, and clinical observations.
Receptionist / Front Desk Clerk
M.A. CRIST DDS ORTHODONTICS & PEDIATRIC DENTISTRY
HOUSTON, TX
11.2019 - 03.2021
- Handle Multiple patient calls weekly from families, providing prompt, courteous front-desk support.
- Organized patient charts and records to keep information accurate, accessible, and ready for providers.
- Managed the multi-line phone system, greeting patients and families while maintaining a welcoming front desk.
- Scheduled appointments and updated patient records to support smooth patient flow and efficient service delivery.
Education
Medical Assistant Diploma -
REMINGTON COLLEGE
HOUSTON, TX07.2008
High School Diploma -
WILMER T. HALL CENTER FOR EDUCATION
HOUSTON, TX06.2005
Skills
- CPR/BLS certification
- Patient vital signs monitoring
- Safe patient handling
- Activities of daily living assistance
- Patient positioning
- Patient transfers
- EHR documentation
- Patient chart documentation
- Patient record management
- Appointment scheduling
- Multi-line phone system operation
- Insurance verification
- HIPAA compliance
- Medical terminology
- Front office workflow management
PROFESSIONAL SUMMARY
Bilingual: Fluent in English and Spanish
REFERENCES
- Tamar, Hezekiah, (713) 823-3772
- Sheridan, Gallarneau, (806) 543-6596
- Douglas, Green, (252) 241-5962
Timeline
Pediatric Patient Care Assistant (PCA)
CHILDREN'S MEMORIAL HERMANN HOSPITAL - TEXAS MEDICAL CENTER (TMC)
04.2021 - Current
Receptionist / Front Desk Clerk
M.A. CRIST DDS ORTHODONTICS & PEDIATRIC DENTISTRY
11.2019 - 03.2021
Medical Assistant Diploma -
REMINGTON COLLEGE
High School Diploma -
WILMER T. HALL CENTER FOR EDUCATION