Jasmin Galloway
Raleigh,NC
Summary
Accomplished in healthcare management and coordination, I leveraged skills in discharge planning and patient support at Wake Med Hospital to enhance post-discharge outcomes. Expert in HIPAA compliance and healthcare systems navigation, I secured over $100,000 in funding, demonstrating exceptional financial counseling and care coordination capabilities.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Discharge Planner/ Case Management
Wake Med Hospital
Raleigh, USA
01.2014 - Current
- Planned resource allocation for optimal medical service delivery.
- Determined patient post-discharge treatment options at home or in post-acute care facilities.
- Analyze case status to determine completion.
- Gained expertise in EPIC through formal training.
- Referred client or family to appropriate community resources to obtain support for mental or physical illness.
- Identified any potential barriers or risks that may impede successful outcomes post-discharge.
- Coordinated community resources such as housing, food banks, financial assistance programs. for discharged patients who need additional support after leaving the hospital.
- Ensured timely follow-up by organizing referrals to specialists and primary care providers after discharge.
- Assisted in the coordination of services needed after hospitalization such as home health care, durable medical equipment, transportation.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Account Executive/Grant Writer/Chairman of Grant Committee-TMT
3HC Home Health and Hospice
Raleigh, USA
01.2019 - 01.2021
- Led strategic oversight of portfolios to achieve long-term goals.
- Fostered and maintained positive hospital collaborations.
- Enhanced connections within current and future client networks to drive additional sales.
- Tracked progress against established sales targets to ensure alignment with company objectives.
- Compile and format information to create comprehensive proposals.
- Awarded significant funding exceeding $100,000 for PPE and COVID-19 initiatives.
- Drafted Requests for Proposals (RFPs) and contributed at strategy meetings.
- Monitored competitors' activities and adjusted strategies accordingly.
Office Administrator
Hanger Prosthetics and Orthotics
Wilmington, USA
01.2012 - 01.2014
- Supervise billing operations, ensuring a smooth collections process.
- Adhered to company mandated collection standards by following Medicare/Medicaid regulations.
- Compiles comprehensive outstanding accounts documentation.
- Supervises both internal and external procedures related to Private Pay collections.
- Ensured accuracy and reliability of information through meticulous database management.
- Maintained AR levels at or below 120 days by updating records consistently.
- Performed voids and corrections for claims as needed.
- Created memos, letters and other documents, fostering internal and external communication.
- Coordinated with IT department to resolve technical issues and maintain office software updates.
Administrator Coordinator
Next Care Urgent Care
Wilmington, USA
01.2008 - 01.2012
- Streamlined the approval process for additional medical evaluations.
- Maintained adherence to Medicare standards in overseeing medical records.
- Administered overall invoice and charge accounts.
- Supervised off-site clinics to maintain required health screening protocols.
- Coordinated meetings and events with internal and external stakeholders.
- Collaborated with administrative assistants to manage calendars and prioritize meetings.
- Assessed employees' work to ensure compliance with quality standards.
- Optimized processes to improve overall workplace performance.
- Reviewed reports on employee attendance, productivity and effectiveness to evaluate performance.
- Processed balances, totals, as well as commissions contributing to the support of the accounting sector.
- Tracked inventory levels of office supplies and placed orders when necessary.
- Maintained conformity with updated industry rules and regulatory frameworks.
Education
Masters - Healthcare Administration
Purdue Global University
Davenport, IA01.2020
Bachelor of Science - Allied Health
Miller Motte College
Wilmington, N.C.01.2014
Associate Degree - Medical Assisting
Miller Motte College
Wilmington, N.C.01.2005
Diploma - Medical Office Assistant
Miller Motte College
Wilmington, N.C.01.2004
Skills
- Discharge planning
- Patient support
- HIPAA compliance
- Financial counseling
- Home care planning
- Care coordination
- Healthcare systems navigation
- Discharge scheduling
Certification
Certified Administrator – Assisted Living Facilities, NCDHHS, F00172, 01/01/2021 Expiration 04/26/2026
Timeline
Account Executive/Grant Writer/Chairman of Grant Committee-TMT
3HC Home Health and Hospice
01.2019 - 01.2021
Discharge Planner/ Case Management
Wake Med Hospital
01.2014 - Current
Office Administrator
Hanger Prosthetics and Orthotics
01.2012 - 01.2014
Administrator Coordinator
Next Care Urgent Care
01.2008 - 01.2012
Masters - Healthcare Administration
Purdue Global University
Bachelor of Science - Allied Health
Miller Motte College
Associate Degree - Medical Assisting
Miller Motte College
Diploma - Medical Office Assistant
Miller Motte College