Jasmin Harrigan
Medina,OH
Summary
Skilled Lifeguard consistently remains calm and focused in stressful environments. Reliable and safety-minded with exceptional customer service when assisting guest. Certified in First Aid/CPR/AED.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Lifeguard
Cleveland Metroparks
05.2023 - 08.2023
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Provided friendly customer service to guests and addressed concerns.
- Monitored safety of guests in and around lake.
- Attentively monitored swimmers to identify distress.
- Educated patrons on safety protocols and enforced safety rules.
- Observed weather and water conditions and alerted visitors to potential dangers, storms, and rip currents.
- Entered water immediately to pull struggling swimmers to safety.
- Earned Water Safety Instructor certification and managed beachfront safety.
Shift Leader
Dairy Queen
06.2021 - 04.2023
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Trained new team members on procedures, customer service, and sales techniques.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Education
High School Diploma -
Highland High School
Medina, OH05.2024
Skills
- Emergency Medical Treatment
- Accident Site Management
- Weather Updates
- Safety Training
- Lifeguard Procedures
- CPR Certified
- Complex Problem-Solving
- First Aid
- Problem Resolution
Certification
American Red Cross - Lifeguarding with CPR/AED For the Professional Rescuer, First Aid, and Waterfront Skills
Timeline
Lifeguard
Cleveland Metroparks
05.2023 - 08.2023
Shift Leader
Dairy Queen
06.2021 - 04.2023
High School Diploma -
Highland High School
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