Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
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Jasmin Hernandez

Brooklyn,NY

Summary

Dynamic leader with a proven track record at excelling in cross-functional collaboration and quality assurance controls. Spearheaded initiatives that boosted NYC vaccination rates by 79%. Adept at emergency management and systems expertise, driving operational excellence and strategic growth through innovative solutions and strong interpersonal skills.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Store Manager

Kay Jewelers
Brooklyn, NY
11.2021 - 06.2025
  • Recruited and trained new employees while supervising performance and development.
  • Oversaw inventory management through audits, cycle counts, and shrinkage control.
  • Identified operational issues and implemented process improvements to enhance safety and productivity.
  • Strengthened workflow by hiring and developing top talent to maximize efficiency.
  • Exceeded team goals by implementing customer service initiatives to resolve issues.
  • Built strategic relationships with key customers to expand business networks.
  • Coordinated cross-departmental efforts to resolve complex customer issues effectively.
  • Developed strategies to boost sales and profitability across all operations.

Armament Supervisor

US Army
Staten Island, NY
11.2005 - 08.2023
  • Operated city emergency notification system as core member of emergency management team.
  • Maintained comprehensive records of all Emergency Management activities, including responses and trainings.
  • Conducted quality control tests on armaments to ensure adherence to performance standards.
  • Collaborated with engineering teams for successful integration of system upgrades.
  • Executed thorough tests of electrical systems and equipment to verify compliance with applicable standards.
  • Ensured federal regulations compliance regarding privacy protection for patient health information.
  • Generated detailed weekly, monthly, and quarterly reports on COVID-19 cases in specific regions.

CDMS NCOIC

Operation Gotham Shield
Manhattan, New York
03.2021 - 08.2021
  • Planned daily operational strategies, including delivery routing, team workflows and promotional initiatives.
  • Entered client records in centralized database (CDMS) for progress tracking with NYS and DOH
  • Managed administrative needs of group, including recordkeeping and report writing for a team of 50-100 service members.
  • Offered information and answered questions from public while advising on protective safeguards resulting in an increase of 79% for vaccinations in NYC.
  • Collaborated with local health departments and other community partners.
  • Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
  • Maintained safety and emergency readiness among personnel by disseminating information on and monitoring compliance with regulatory and organizational policies.
  • Improved morale and management communication by creating employee recognition and rewards practices.
  • Authored and delivered training programs covering diverse topics where I taught weekly internal classes to more than 75 new employees

Operations RTO

Joint Task Force-Empire Shield
Brooklyn, NY
04.2017 - 05.2020
  • Reduced process lags and effectively trained team members on best practices and protocol.
  • Enforced security policies and procedures to protect company assets from theft, loss or damage.
  • Assisted in refining procedures, defining best practices and correcting reported audit issues.
  • Aided senior leadership during executive decision-making process by generating daily reports to recommend corrective actions and improvements.
  • Collaborated with a 3-person team to improve tracking and work issue logging by 45% in 4 weeks.
  • Watched live footage of cameras showing gates around facility perimeter to identify vehicles or individuals attempting to gain access at improper points of entry, reporting to guards outside.
  • Improved inventory control accuracies, ensuring proper maintenance of 3500 rifles and pistols by 100% in 5 weeks.

Education

91E - Machine Tool Technology

MOS Training
Fort Dix, NJ
04.2013

45B/91F - Small Arms Towed Artillery Repairer

US Army Armament School
Aberdeen Proving Grounds, MD
12.2006

Skills

  • Cross-functional collaboration
  • Emergency management
  • Systems and software expertise
  • Health and safety compliance
  • Quality assurance controls
  • Medical equipment use
  • CPR and first aid
  • Medical records management

Accomplishments

  • Awarded ARCOM from US ARMY for outstanding leadership during Operation Gotham Shield during COVID-19 at the mass vaccination site Jacob Javits Center.
  • Created highly effective new skill growth workshop that significantly impacted efficiency and improved operations that resulted in 95%of personnel acquiring new certifications in the fields of IT, Film and Media, and Aviation Security.
  • Promoted to Staff Sergeant due to outstanding leadership in the absence of supervisors and provided new trainings and workshops that achieved 100% mission completion for my section in CDMS

Certification

Security Clearance: Expires-04/2027

BLS CERT: 08/2025

GSI CERT: 12/2021

DCA CERT: 03/2023

GOOGLE CERTS: Project Management, Business Accounting Introduction

Lean Six Sigma(Green Belt):

FEMA CERTS: IS-100, IS-00156, ICS-200, IS-200.B, IS-00362.a, IS-00346, IS-00632.a, IS-00700.a, IS-800.b, IS-00822, IS-00907, IS-00916, IS-02900.a

Timeline

Store Manager

Kay Jewelers
11.2021 - 06.2025

CDMS NCOIC

Operation Gotham Shield
03.2021 - 08.2021

Operations RTO

Joint Task Force-Empire Shield
04.2017 - 05.2020

Armament Supervisor

US Army
11.2005 - 08.2023

91E - Machine Tool Technology

MOS Training

45B/91F - Small Arms Towed Artillery Repairer

US Army Armament School

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