KA'JUAN BURNETT
Fort Worth,TX
Summary
Dedicated and organized retail operations professional with outstanding relationship-building, problem-solving, and leadership skills. Driven to exceed expectations and operate effectively in fast-paced, high-pressure environments. Self-motivated team player adept at cultivating partnerships and building lasting relationships across all demographics and management levels. Dynamic and reliable with exceptional customer service and communication skills, and merchandising strategies. Demonstrating ability in team leadership and inventory management.
Overview
10
10
years of professional experience
Work History
Store Manager
Dollar Tree
Fort Worth, TX
02.2025 - Current
- Overseeing the successful operation of a retail store, focusing on recruiting, hiring, training, and developing store associates in both operational tasks and merchandising.
- Ensuring high standards of merchandising, product placement, store signage, and display techniques to create an inviting atmosphere for customers.
- Carrying out all operational and merchandising directives provided by the Store Support Center.
- Performing all opening and closing procedures.
- Creative problem-solving in areas including Associate Development, Maximizing Sales Potential, Controlling Expenses and Shrink, Merchandise Display, and Store Signage Placement.
Secondary Key Holder
Hurley Inc
Fort Worth, TX
10.2024 - Current
- Supervised daily operations, ensuring optimal customer service and store presentation.
- Managed cash handling procedures, maintaining accuracy in transactions and financial reporting.
- Trained and mentored staff on operational policies and best practices for enhanced efficiency.
- Implemented inventory management systems, optimizing stock levels and reducing shrinkage.
- Coordinated promotional displays and merchandising strategies to drive sales performance.
Senior Assistant Store Manager
Kirklands Home Store
Fort Worth, TX
05.2024 - 02.2025
- Supports and executes all aspects of operations and merchandising for their store in partnership with the Store and District Manager.
- Managed scheduling, training and inventory control.
- Troubleshooting and resolving customer concerns to bring resolution to customer satisfaction.
- Responsible for driving business results through the effective coaching of the store team.
- Senior Assistant Manager focuses on different areas, sales and profit growth, expense control, promotional and merchandising execution.
- Mentoring associates while providing effective performance feedback to improve associates performance, in addition to coaching and counsel associates when needed.
Production and Operations Manager
Old Navy
Southlake, TX
12.2021 - 05.2024
- Manages UPH budgets
- Managed scheduling, training and inventory control
- Built strong operational teams to meet process and production demands
- Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals leading a team of 8-10.
Online Grocery Pickup Team Lead
Walmart
Flint, MI
01.2021 - 12.2022
- Communicated everyday goals and expectations to the team.
- Selected qualified job applicants or referred to managers to make hiring recommendations
- Trained associates on pick up procedures and policies to ensure exceptional customer satisfaction.
- Leads and develops teams effectively by teaching, training, and actively listening to associates needs to provide better service and faster pick rates to ensure proper grocery pick-ups.
Administrative Assistant/Assistant Manager
Teachout Security Solutions
Flint, MI
12.2015 - 01.2021
- Set up workshops, conferences and meetings by scheduling and reserving rooms and preparing supplies
- Developed administrative processes to achieve organizational objectives and improve office efficiency
- Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials
- Provided product shipment logistical support and quality control by coordinating with vendors, resulting in increased revenue.
- Conduct new hire orientations when needed, assist with I-9 and data entry.
Education
Some College (No Degree) - Business Economics
TCC
Fort Worth, TXSkills
- ATS/
- Compass/
- Workday
- Salesforce
- Maintaining Compliance (OSHA)
- Payroll
- Microsoft Office Suites
- Google Workspace
- Human Resources Allocation
- Cross-Functional Collaboration
- Customer relations
- Problem-solving
Timeline
Store Manager
Dollar Tree
02.2025 - Current
Secondary Key Holder
Hurley Inc
10.2024 - Current
Senior Assistant Store Manager
Kirklands Home Store
05.2024 - 02.2025
Production and Operations Manager
Old Navy
12.2021 - 05.2024
Online Grocery Pickup Team Lead
Walmart
01.2021 - 12.2022
Administrative Assistant/Assistant Manager
Teachout Security Solutions
12.2015 - 01.2021
Some College (No Degree) - Business Economics
TCC