Skilled Assistant Manager with a proven track record at Family Dollar in reducing cash discrepancies and promoting a collaborative environment. Demonstrates exceptional organizational skills and multitasking abilities, ensuring efficient workload management, enhancing customer satisfaction, and streamlining operations. Excelled in money handling and fostering teamwork.
Hi, I’m
Jasmin Leal
Iraan,TX
Summary
Overview
9
years of professional experience
Work History
Family Dollar
Assistant Manager
08.2015 - Current
Job overview
- Maintained a clean, safe, and organized store environment to maximize customer satisfaction.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Completed regular inventory cycle counts to verify stock levels, address discrepancies, and forecast future needs.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
- Contributed to the organization driving operational excellence.
- Efficiently managed cash registers, ensuring daily accuracy of transactions and balanced drawers.
- Executed opening and closing procedures.
Allsups Convenience Store
Customer Service Representative
09.2022 - 07.2023
Job overview
- Enhanced overall customer experience by ensuring quick and precise transactions at the register. Handling cash, credit, debit, and other payment methods securely to prevent loss or theft.
- Collaborated with team members to maintain smooth store operations during peak hours.
- Promoted impulse purchases with strategic product placement near the register.
- Ensured proper age verification for restricted items such as tobacco or alcohol sales to comply with local laws.
- Demonstrated strong multitasking skills by managing multiple customers simultaneously while maintaining accuracy and efficiency.
- Maintained clean and safe environment for customers by keeping register area clear, organizing shelves and wiping and sanitizing food and drink stations.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Education
Penn Foster College
Certificate from Billing And Coding
10.2024
University Overview
Skills
- Money Handling
- Customer service
- Product and service knowledge
- Teamwork and Collaboration
- Task Delegation
- Workload Management
- Employee Scheduling
- Computer Skills
- Multitasking Abilities
- Organizational Skills
- Professional and Courteous
- Good Judgment
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Customer Service Representative
Allsups Convenience Store
09.2022 - 07.2023
Assistant Manager
Family Dollar
08.2015 - Current
Penn Foster College
Certificate from Billing And Coding