JASMIN LLOYD
Stamford,CT
Summary
Product delivery leader with cloud experience across AWS, Azure, and private cloud environments. Supports regulated application development and migration programs. Leads weekly release-cycle planning, backlog management, Scrum execution support, and change management to improve delivery consistency and team coordination.
Overview
1
1
Certification
16
16
years of professional experience
Work History
Application Information Owner / Vice President Product Delivery Manager
JPMorgan Chase
Jersey City, NJ
06.2024 - Current
- Managed application information owner responsibilities for regulatory governance of internal EAC application development tool used across multiple lines of business within JPMC.
- Led product delivery and application information owner responsibilities for Runtime Engineering LOB within CCB.
- Managed product delivery execution, overseeing software release cycle planning for application service workstreams, coordinating scrum master activities across area product groups, and leading backlog sprint MBR/EMR reporting for effective metric oversight.
- Coordinated weekly software release cycle planning for multiple application service workstreams.
- Directed end-to-end SDLC activities across weekly software release cycle.
- Improved release cycle planning, scrum master coordination, and backlog sprint MBR/EMR reporting across application service workstreams and area product groups.
- Provided scrum master support across area product groups, including backlog sprint planning and MBR/EMR reporting for metrics and deliverables.
- Tracked ServiceNow change requests during each software release cycle in support of SDLC implementation protocol.
- Oversaw change management requests during software release cycles for SDLC implementation protocol, ensuring timely delivery of roadmap milestones and alignment with quarterly pipeline maintenance.
- Used internal agentic execution to streamline change management tasks and improve efficiency during weekly software release cycle.
- Ensured compliance with regulatory requirements for application development for internal EAC application development tool across multiple lines of business within JPMC.
- Prepared and published product release notes through GitHub Copilot Plus, service notification, and engineering documentation updates for internal intranet upload.
- Prepared and distributed product release notes and engineering documentation updates for front-end uploads to EAC customer base, facilitating clear communication of changes and enhancements.
- Aligned change management execution and roadmap milestone support within SDLC implementation protocol and quarterly pipeline maintenance.
- Held accountability as the application information owner for regulatory governance of the internal EAC application development tool used across multiple lines of business within JPMC.
Global Technology Infrastructure Product Manager
JPMorgan Chase
Jersey City, NJ
10.2022 - 06.2024
- Supported JPMorgan Global Technology private cloud compute estate stack as Product Manager.
- Assisted with onboarding new platform teams and ongoing support for existing teams running customer business applications on virtualized compute estate stack.
- Completed internal product audit for newly developed JPMC product, resulting in satisfactory rating within three years of product formation.
- Coordinated customer communications and product governance across Base Compute Technology teams.
- Managed backlog grooming sessions with ICPW Engineering, Automation, and SRE/TSE teams to refine initiative requirements and align quarterly priorities.
- Supported product governance and requirements with VMware for vRA provisioning and appliance support.
- Prepared quarterly and monthly business reports for JPMorgan Global Technology leadership on progress toward Global Technology product objectives.
- Led integrated infrastructure deployment efforts for segmented domain deployments in Russia, Saudi Arabia, and additional specialty sites.
PRODUCT OWNER
Rackspace (Contract)
Austin, TX
02.2022 - 09.2022
- Supported SolarWinds Azure SRE backlog by writing clear user stories for development teams.
- Maintained backlog for discovery, assessment, build, and implementation of Azure-based applications and services across dev, staging, and prod clusters, aligned with project goals.
- Built and organized Jira user stories for Terraform module work supporting Azure infrastructure deployment updates.
- Supported SolarWinds Azure SRE backlog by writing clear user stories for development teams.
- Coordinated program and project work through roadmap planning and SDLC lifecycle management.
- Supported Microsoft Azure onsite workshop with Microsoft product, program, and systems engineering resources for scope tracking and initial requirements gathering for migration kickoff.
SENIOR TECHNICAL PROGRAM MANAGER / AGILE COACH
Effectual INC
Jersey City, NJ
04.2021 - 02.2022
- Supported successful delivery as Senior Technical Program Manager and Agile Coach.
- Led migration of 70 VMs to VMC on AWS, facilitating client's transition from Rackspace to cloud infrastructure.
- Coordinated 4 AWS migrations, ensuring seamless transitions for managed service customers to long-term cloud hosting.
- Facilitated rollout and onboarding of managed DevOps platform, enhancing cloud managed services delivery.
- Applied standard Agile practices to improve project efficiency, including daily scrum, backlog grooming, and sprint planning.
- Supported 2 VMC on AWS proof of concept projects with public health customer and AWS to demonstrate cloud capabilities.
- Helped coordinate disaster recovery and failover deployment testing for year-end platform update, validating system reliability.
TECHNICAL PROGRAM MANAGER / AGILE SCRUM MASTER
Morgan Stanley
Jersey City, NJ
09.2019 - 03.2021
- Led program initiative for new Advisor Connect platform, integrating Alerts setup for API Platform.
- Manage three high-level backlogs for Q1 and Q2 initiatives, aligning priorities with business objectives
- Senior Agile Scrum Master for Business Process and Tools team supporting the front end implementation teams
- Conduct standard Agile ceremonies for Ops RPA and Business Process and Tools teams
- Compile sprint reports to track team progress, identify improvement areas, and enhance visibility for velocity tracking and program execution
- Oversaw technical programs for operations technology, enhancing collaboration between business teams.
- Directed ACAT cycle initiative, aligning it with DTCC release cycle for improved coordination.
AWS / AZURE SENIOR PROJECT MANAGER / AGILE COACH
Hentsu
New York, NY
05.2019 - 09.2019
- Delivered three Asset Management customers for long-term cloud hosting in FinTech infrastructure
- Managed Azure Agile team for Office 365 migrations in Asset Management
- Facilitated PMO Agile ceremonies: Sprint Planning, Backlog Review, and Retrospectives every two weeks for deliverables and execution
AWS / AZURE SENIOR PROJECT MANAGER / AGILE COACH
Logicworks
New York, NY
08.2018 - 04.2019
- Senior Cloud Project Manager for Professional Services Team
- Led infrastructure deployment for 6+ customers, focusing on large-scale implementations and application remediation
- Directed project activities for multiple build implementations for various containerized environments
- Execute multiple deployment strategies for multiple customer pipeline with Terraform script management
- Facilitated project orientation, kickoff, and onboarding for managed services and professional engagements addressing diverse AWS and Azure customer needs
- Fully collaborative with senior cloud engineers and solution architects for requirement gathering, infrastructure design and Cloud Solution Workbook sign offs
- Led Salesforce integration and onboarding and utilized system for daily cloud billing and account maintenance for solution architect and account manager.
AGILE SCRUM MASTER / SENIOR PROJECT MANAGER/JR. PRODUCT MANAGER
CNBC
Englewood Cliffs, NJ
10.2017 - 10.2018
- Senior Agile Project Manager who led Digital Distribution team to aid in successful launch of Warren Buffett’s “Buffett Archive” website that features his Berkshire shareholder meeting archives as a related subset of the CNBC site redesign pre-launch. This was a successful launch that exceeded the expectations of the successful entrepreneur.
- Facilitated Scrum processes for technology teams to align projects with business priorities and shareholder requirements.
- Managed Lean-Agile Project Management for CNBC Digital content distribution, overseeing QA and developers through three-week sprints, backlog grooming, sprint planning, and retrospectives.
- Led digital distribution technology team at CNBC, managing website and mobile initiatives for software releases and engineering focused on partner search and syndication.
- Operate in a matrix environment managing projects that include resources from cross functional teams and guiding them through processes that most effectively deliver IT solutions.
- Technical Project Manager overseeing Content API system processing and working with lead technical resources for maintenance and CNBC digital programming and distribution
SENIOR INFRASTRUCTURE / AWS PROJECT MANAGER
Videri Inc
New York, NY
01.2016 - 09.2018
- Current senior Project Manager of Professional Engineering Services and AWS Infrastructure team
- Senior technical lead on various AWS platforms and initiatives, for clients with physical infrastructure, seeking AWS solution expansion in cloud environment.
- Led spinning up of various EC2 instances to meet storage customer requests and host compatible content for synchronization on proprietary LCD solution.
- Leader of Networking, Engineering, Sales and Engineering Design teams, which resulted in a successful, lucrative and massive installation/deployment of 110 55-inch LCD displays with proprietary AWS solution; currently standing as a massive Cinema “Storywall” Structure at ArcLight theater, showcasing cloud-based synchronized content.
- Lead and Manage upcoming massive deployment of new train system in Florida, with over 300 40-inch, 55-inch and 65-inch LCD displays showcasing in-house apks and synchronized customer content through private cloud, to be displayed in transit kiosks, lounges and train platforms across West Palm Beach, Miami and Fort Lauderdale.
- Leads development and QA teams to document correct code language, functionality requirements and client facing application behavior
- Led product deliverables for various projects to ensure timely completion.
- Senior Product Manager of in-house and third party applications
- Execute Product Management tasks overseeing Android and iOS apk deployments for Java native compatibility
- Utilized extensive RFP and SOW execution with multiple complex multi-tiered clients
- Oversee and Manage all uploads of production applications in company allocated github repository
SENIOR IT PROJECT MANAGER / SOLUTION ARCHITECT
Datapipe Inc (now RackSpace)
Jersey City, NJ
08.2013 - 01.2016
- Led multiple complex data center migrations for internal and client infrastructure, facilitating seamless transitions and minimizing downtime.
- Manage multiple client-facing infrastructure deployment projects within the AWS initiatives including deploying fortycloud VPN options for over 10+ clients in our SMQ Datacenters.
- Participated in leadership during migrations for complex clients integrating Amazon Web Services into their current platform.
- Oversaw day-to-day maintenance of 20+ AWS clients, ensuring stability and performance of complex cloud infrastructure.
- Served as Senior Escalation Manager and Point of Contact for EC2 Abuse Reports from Amazon clients hosted by Datapipe. Escalated abuse reports to the client and collaborated with OS support to resolve and reconfigure the instance causing the flagged traffic.
- Worked with storage architects regarding presenting 3PAR array and overseeing successful data copy to new EMC array for 100 clients with complex infrastructure in multiple Data Centers in North America, UK and Hong Kong
- Provided expert problem solving and project management support to large revenue clients, implementing proactive measures for successful deployment and service delivery.
- Senior technical lead on various AWS platforms and initiatives, for clients with physical infrastructure, seeking AWS solution expansion in cloud environment.
SENIOR BUSINESS ANALYST / JR. PROJECT MANAGER
E*TRADE Financial
Jersey City, NJ
01.2011 - 07.2013
- Coordinated with senior management on quarterly project management goals, defining client initiatives to align with business objectives
- Oversaw implementation of new software for E*TRADE mobile app by creating test cases and managing quality assurance deployment
- Led quality assurance and technology team through system integration testing and user acceptance testing for E*TRADE mobile app trading platform
- Managed mini project teams for UAT and SIT testing of cost basis allocation
- Led quality assurance team in mutual fund allocation user acceptance testing for IRS directives
- Technical lead with systems analyst in creating Executed System Integration Testing (SIT), Performed testing to validate user requirements and Production testing for new Operations and Client tool roll-outs.
- Displayed consistent excellent client service in daily account management
Education
Some College (No Degree) -
DeVry University
09-2003
Some College (No Degree) -
Brooklyn College
Brooklyn, NYSkills
- AWS cloud certification
- Terraform expertise
- Cloud expertise
- Salesforce and FinancialForce
- Agile frameworks knowledge
- Jira agile management
- Jira and Confluence
- GitHub Copilot knowledge
- Office Copilot integration
- Build pipeline deployment
- Financial compliance management
- Risk governance expertise
- ITIL methodologies
- Waterfall methodologies
- Tableau and fiscal reporting
- AI associate certification
- Verbal communication
Certification
- AI Associate Certification
Timeline
Application Information Owner / Vice President Product Delivery Manager
JPMorgan Chase
06.2024 - Current
Global Technology Infrastructure Product Manager
JPMorgan Chase
10.2022 - 06.2024
PRODUCT OWNER
Rackspace (Contract)
02.2022 - 09.2022
SENIOR TECHNICAL PROGRAM MANAGER / AGILE COACH
Effectual INC
04.2021 - 02.2022
TECHNICAL PROGRAM MANAGER / AGILE SCRUM MASTER
Morgan Stanley
09.2019 - 03.2021
AWS / AZURE SENIOR PROJECT MANAGER / AGILE COACH
Hentsu
05.2019 - 09.2019
AWS / AZURE SENIOR PROJECT MANAGER / AGILE COACH
Logicworks
08.2018 - 04.2019
AGILE SCRUM MASTER / SENIOR PROJECT MANAGER/JR. PRODUCT MANAGER
CNBC
10.2017 - 10.2018
SENIOR INFRASTRUCTURE / AWS PROJECT MANAGER
Videri Inc
01.2016 - 09.2018
SENIOR IT PROJECT MANAGER / SOLUTION ARCHITECT
Datapipe Inc (now RackSpace)
08.2013 - 01.2016
SENIOR BUSINESS ANALYST / JR. PROJECT MANAGER
E*TRADE Financial
01.2011 - 07.2013
Some College (No Degree) -
DeVry University
Some College (No Degree) -
Brooklyn College