Jasmin Martinez
Pharr,TX
Summary
Communicative Customer Service Executive experienced in solving problems and building great client rapport. An enthusiastic team player. Pursuing a new position where hard work and honesty will be valued.
Overview
1
1
year of professional experience
Work History
Customer Service
Target
Mission, TX
10.2022 - 02.2024
- Answered customer inquiries over the phone and through email.
- Provided customers with product information and resolved their issues in a timely manner.
- Resolved customer complaints regarding services or products in a professional manner.
- Handled cash transactions accurately according to established policies and procedures.
- Reconciled invoices for accuracy prior to sending them out for payment processing.
Substitute Teacher
Cesar Chavez Elementary School
Pharr, TX
08.2023 - 12.2023
- Collaborated with other teachers to ensure student success.
- Maintained accurate records of student performance, attendance, and behavior.
- Encouraged positive behavior among students through effective communication techniques.
- Developed creative learning strategies to engage all types of learners.
- Created an environment conducive to learning while managing challenging behaviors.
Education
High School Diploma -
Psja Southwest Early College High School
Pharr, TX06-2022
Skills
- CRM Software
- Social Media
- Complaint Handling
- Account Management
- Issue Escalation
- Customer Needs Assessment
Timeline
Substitute Teacher
Cesar Chavez Elementary School
08.2023 - 12.2023
Customer Service
Target
10.2022 - 02.2024
High School Diploma -
Psja Southwest Early College High School