Jasmin Martinez Nava
Madison ,WI
Summary
Dynamic Product Flow Specialist at Best Buy, recognized for enhancing customer satisfaction through expert problem-solving and analytical thinking. Successfully implemented training programs that boosted employee retention and performance. Collaborated with cross-functional teams to meet project goals efficiently, demonstrating a commitment to quality and excellence in service delivery.
Overview
6
6
years of professional experience
Work History
Product Flow Specialist
Best Buy
02.2022 - Current
- Followed all company policies and procedures to deliver quality work.
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
- Collaborated with cross-functional teams to achieve project goals on time and within budget.
- Implemented new training programs for staff, leading to higher employee retention rates and better overall performance.
Housekeeper
Suit2home
04.2019 - 11.2019
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
- Adhered to professional house cleaning checklist.
- Contributed to property upkeep by proactively identifying and reporting maintenance needs to management.
Education
High School Diploma -
La Follette High School
Madison, WI06.2023
Skills
- Customer relations
- Expert problem solving
- Analytical thinking
- Fast learner
- Keeping an organized environment
- Team collaboration
- Knowledge sharing
Languages
Spanish
English
Timeline
Product Flow Specialist
Best Buy
02.2022 - Current
Housekeeper
Suit2home
04.2019 - 11.2019
High School Diploma -
La Follette High School
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