Jasmin Mendez
Far Rockaway,NY
Summary
Experienced hospitality professional with a strong background in fine-dining service, salesmanship, and high-volume dining environments. Skilled in exceptional communication and interactive customer service, with a focus on food safety and quality standards. Expertise in reservation coordination, problem-solving, and maintaining a welcoming atmosphere. Known for strong interpersonal skills, a commitment to providing an outstanding guest experience, and a keen ability to manage diverse needs in fast-paced settings.
Overview
5
5
years of professional experience
Work History
Maitre D'
Doma Land+Sea
08.2023 - 10.2024
- Fine Dining
- Treating guest with attention and care while maintaining a steady flow in the workplace
- Table seatings, Reservations and Turning Tables knowledge
- Resolve customer complaints or disputes
- Attention to detail and keeping a organized working environment
- Communication skills and proficient in customer service
- Sending and responding to emails
- Microsoft word knowledge
Barista
Patis Bakery
04.2022 - 07.2023
- POS system knowledge
- Knowledge of coffee brewing techniques
- Ordering Restock
- Work efficiently in a fast-paced environment
- Opening and Closing store
Shift Leader
Bean and Berry
04.2021 - 03.2022
- Trained new employees
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Maintained a clean and safe work environment
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
Cashier
Bogo Pizza
11.2019 - 02.2021
- Interpersonal skills
- Product knowledge
- Communication Skills
- Computer skills
Education
High School Diploma -
John Adams
Queens, NY06-2021
Skills
- Exceptional communication
- Food safety awareness
- Fine-dining expertise
- Salesmanship
- Hospitality service expertise
- Interactive communication skills
- Customer service expertise
- High-volume dining
- Reservation coordination
- Strong interpersonal skills
- Problem-solving abilities
Timeline
Maitre D'
Doma Land+Sea
08.2023 - 10.2024
Barista
Patis Bakery
04.2022 - 07.2023
Shift Leader
Bean and Berry
04.2021 - 03.2022
Cashier
Bogo Pizza
11.2019 - 02.2021
High School Diploma -
John Adams
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