Khamyla Cabarcas
Avenue Sky Lounge
New York,NY
4
years of professional experience
3
Languages
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for a collaborative approach and commitment to excellence.
Work History
Maitre D'
4 Months- Welcomed patrons with polished service, setting tone for premium lounge experience.
- Managed guest arrival flow, coordinating reservations, walk-ins, and waitlist seating.
- Monitored dining room pacing to balance table turnover and guest comfort.
- Assisted VIP arrivals with attentive seating and personalized hospitality.
Host
7 Months- Answered phone inquiries and confirmed booking details with accuracy.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Ensured smooth operations during shift changes by communicating relevant information between incoming and outgoing staff members.
Server
1 Year 6 Months- Delivered attentive table service, guiding guests through menu selections and wine pairings.
- Coordinated with kitchen staff to ensure accurate, timely order execution and guest satisfaction.
- Presented daily specials, answered ingredient questions, and accommodated dietary requests.
- Maintained clean, organized dining areas while resetting tables efficiently between seatings.
Host
1 Year 1 Month- Collaborated with kitchen staff to communicate dietary restrictions or special requests from customers, ensuring accurate meal preparation.
- Assisted customers with delivering orders, carrying additional trays and helping dish out items.
- Input orders accurately into POS terminal, split bills and accepted payments.
Server
9 Months- Explained menu items and suggested appropriate options for food allergy concerns.
- Resolved customer complaints with calm, solution-focused approach, ensuring guest satisfaction.
- Improved dining experience by providing prompt, attentive service to guests.
Education
Associate of Science - Computer Science
Skills
Effective communication
Sanitation practices
Team management
Customer service
Reservation management
Guest relations
Complaint handling
Exceptional communication
Languages
Spanish
Native or Bilingual
English
Full Professional
Italian
Limited Working
Timeline
Maitre D'
Avenue Sky Lounge
06.2026 - CurrentRead More
Host
T-Squared Social
02.2026 - 09.2026Read More
Server
Keste Pizza E Vino
07.2024 - 01.2026Read More
Host
Keste Pizza E Vino
04.2023 - 05.2024Read More
Server
Narcisse Restaurant
06.2022 - 03.2023Read More
BMCC
Associate of Science from Computer Science
Read More