ERIC VANDERZEE
North Miami Beach,Florida
Summary
Hospitality professional with extensive experience in front-of-house operations. Proven ability to support kitchen and service teams through versatile task management. Recognized for delivering exceptional guest experiences that enhance overall satisfaction.
Overview
12
12
years of professional experience
Work History
Maitre D'
The Laundrette
Narrowsburg, New York
07.2021 - 01.2025
- Orchestrated dynamic seating plans to enhance guest experiences while managing over 100 reservations.
- Supervised front-of-house staff, ensuring seamless service through effective coordination with kitchen operations.
- Trained new employees on service standards and comprehensive menu knowledge for consistent quality.
- Resolved customer complaints and accommodated special requests to maintain satisfaction levels.
- Processed customer orders accurately and efficiently, contributing to operational efficiency.
- Greeted customers, addressed inquiries, and recommended specials to boost profitability.
Assistant Supervisor/Server
Ramen Danbo
Brooklyn, NY
01.2018 - 03.2020
- Assigned and trained servers to improve team efficiency and service quality.
- Managed customer orders and expedited kitchen output for prompt service.
- Logged working hours and calculated sales for accurate financial tracking.
- Provided excellent customer service in a fast-paced dining environment.
- Served food and beverages promptly to enhance guest experience.
- Maintained cleanliness and organization of dining area and service stations.
Musician & Music Educator
Independent
01.2014 - Current
- Composed, produced, and engineered original music projects across a range of genres including classical, pop, and folk
- Provided private guitar instruction across all genres and skill levels, tailoring lessons to individual student goals
- Developed personalized curricula integrating technique, theory, and repertoire for students of all ages
Education
Master of Music - Music Performance
Mannes School of Music
New York, NY12-2019
Bachelor of Music - Music Performance
The College of New Jersey
Trenton, NJ05-2017
Skills
- Customer service
- Food safety
- Order accuracy
- Menu knowledge
- Table management
- Effective communication
- Adaptability
- Dining crew workflow optimization
- High volume dining
- Calm demeanor
Timeline
Maitre D'
The Laundrette
07.2021 - 01.2025
Assistant Supervisor/Server
Ramen Danbo
01.2018 - 03.2020
Musician & Music Educator
Independent
01.2014 - Current
Master of Music - Music Performance
Mannes School of Music
Bachelor of Music - Music Performance
The College of New Jersey