Tiffany Advincula
Miami,Florida
Summary
Dynamic hospitality professional with fine-dining expertise at Hillstone Restaurant Group, adept at optimizing guest experiences through exceptional communication and team management. Skilled in enhancing service standards and driving guest satisfaction, while effectively training staff and ensuring high-quality dining in high-volume settings.
Overview
5
5
years of professional experience
Work History
Maitre D'
Hillstone Restaurant Group
Bal Harbour
11.2021 - 11.2025
- Managed guest reservations and seating arrangements to optimize restaurant flow.
- Oversaw front-of-house operations, ensuring exceptional service standards and guest satisfaction.
- Trained and mentored staff on hospitality best practices and service protocols.
- Coordinated with kitchen staff to ensure timely food delivery and high-quality dining experiences.
Sales Associate
Bath and Body Works, Limited Brands
Doral, FL
08.2020 - 11.2020
- Engaged customers with product knowledge and tailored recommendations to enhance shopping experience.
- Assisted in maintaining visual merchandising standards to promote brand image and product visibility.
- Processed transactions accurately using point-of-sale systems, ensuring efficient customer service.
- Collaborated with team members to achieve sales targets and foster a positive work environment.
Education
High School Diploma -
Our Lady of Lourdes Academy
Miami, FL05.2019
Skills
- Exceptional communication
- Food safety awareness
- Team management
- Guest relations
- Fine-dining expertise
- Salesmanship
- Customer service
- Cleaning and sanitation
- Greeting guests
- Effective multitasking
- Detail-oriented
- Guest engagement
- Phone etiquette
- Guest complaint resolution
- Hospitality service expertise
- High volume dining
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Maitre D'
Hillstone Restaurant Group
11.2021 - 11.2025
Sales Associate
Bath and Body Works, Limited Brands
08.2020 - 11.2020
High School Diploma -
Our Lady of Lourdes Academy