Jordan Mora
Stockton,NJ
Summary
Positive and upbeat Maitre D' makes guests feel welcome while balancing diverse business requirements. Knowledgeable about server loads, kitchen output and customer preferences. Successful in maintaining productivity and calm in fast-paced environments. Ambitious, career-focused job seeker, anxious to obtain an entry-level bartending/barback/server position.
Overview
10
10
years of professional experience
Work History
Maitre D'
A La Carte Premier Servers
Flemington, NJ
04.2023 - Current
- Delegated tasks to staff, setting priorities and goals.
- Helped restaurant staff set up small and large events to coordinate smooth execution.
- Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
- Built positive relationships with other front-of-house and kitchen staff.
- Accommodated guests with children and special needs to promote comfortable dining experience.
- Ensured all guests receive exceptional service throughout their stay.
- Supervised employees during shift changes to ensure closing tasks were completed properly.
Wedding Server
A La Carte Premier Servers
Stockton, NJ
04.2023 - Current
- Organized seating arrangements for guests.
- Completed opening and closing checklists to ensure smooth restaurant operations.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Collected dishes promptly after each course, cleared crumbs and glassware and maintained customer satisfaction.
- Wrapped silverware efficiently and organized napkins for up to 220 guests.
- Participated in ongoing training to enhance job skills and knowledge.
Assistant Manager
Boston Market
Flemington, NJ
04.2014 - 11.2018
- Directed and led employees, supervising activities to drive productivity and efficiency.
- Enforced company policies and procedures to strengthen operational standards across departments.
- Recruited and trained new employees to meet job requirements.
- Analyzed business performance data and forecasted business results for upper management.
- Assisted supervisor in evaluating employee performance and cultivating improvement initiatives.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
Education
High School Diploma -
Hunterdon Central Regional High School District
Flemington, NJ06-2014
Bartending License -
Shake And Pour Bartending School
Bloomfield, NJSkills
- Customer Service
- Strategic Planning
- Positive and Professional
- Employee performance evaluation
- Task Delegation
- Effective Customer Upselling
- Staff Supervision
- Team motivation
- Food Running
Affiliations
- voice acting on the side
- habitual runner
- computer enthusiast
Timeline
Maitre D'
A La Carte Premier Servers
04.2023 - Current
Wedding Server
A La Carte Premier Servers
04.2023 - Current
Assistant Manager
Boston Market
04.2014 - 11.2018
High School Diploma -
Hunterdon Central Regional High School District
Bartending License -
Shake And Pour Bartending School
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