Khristina Jamison
Spokane,WA
Summary
With over 27 years of experience in the hospitality industry, I have worked in various roles including server, bartender, event sales representative, Assistant General Manager (AGM), and General Manager. During my career, I have successfully designed and implemented management systems, administrative policies, and operational procedures to streamline operations and ensure efficiency. Hiring, supervising, scheduling, training, evaluating, and motivating both professional and support staff has been a key aspect of my role. I excel at troubleshooting actual and potential problems, always striving to implement viable solutions that are not only profitable but also efficient. Thriving in fast-paced environments, I am skilled at multitasking while maintaining exceptional interpersonal skills. Thinking outside the box is my forte, as I always aim to bring a sense of fun and creativity to my work. My strong customer service skills, combined with my sales expertise and ability to follow through on tasks, make me a valuable asset to any team.
Overview
25
25
years of professional experience
Work History
Maitre D'
Frida at the Americana
Glendale, CA
11.2013 - 09.2024
- Customer service, sales, serving food and beverage with a smile and enthusiasm while supervising all front of house staff .
- Reference: Manager Liz Diorio 818-551-1666
Apartment Manager
J.M.E.C Inc.
Burbank, CA
01.2010 - 09.2024
- Property management, landscaping, supervision and contracting of repairs, & banking
- Reference: Owner, Matt Falletta, 818-636-4648
Manager
Hollywood Billiards Sports Bar & Grill
Los Angeles, CA
02.2000 - 07.2010
- Customer service, sales, managing and scheduling a staff of 52 employees, event coordinating at an establishment with an 1100 capacity, establishing systems to improve the speed of production thereby increasing customer satisfaction, promotions and advertising design, dolphin system programming, problem solving, hiring, training and personnel management
- Positions held over the years: Server, Bartender, Banquet Captain, Event Sales, & Manager
- Reference: General Manager, Kellie Nicholson, 818-396-5477
Server
Sushi 101
North Hollywood, CA
08.2007 - 04.2008
- Customer service, sales, serving food and beverage
- Reference: General Manager, Charlie Hiroyuki, 818-766-9170
Education
Bachelor Of Arts And Science - Biological Science
University of Southern California
Los Angeles, CA06.2000
Skills
- Team Management
- Guest Relations
- Fine-dining expertise
- Salesmanship
- Cultural Sensitivity
- Reservation Management
- Wine Knowledge
- Customer Service
- Effective Multitasking
- Interactive communication skills
- Detail Oriented
- Customer service expertise
- Guest Engagement
- Guest complaint resolution
- Hospitality service expertise
- Service prioritization
- High-volume dining
- Event Planning
- Restaurant Operations
- Reservation coordination
- Ordering Procedures
- Menu presentation
- Reservations Management
- Dining room management
References
- Brooklyn Stephen, Former employee, 323-309-9905
- Sommer Rogers, Owner of Hair Den Salon, 818-433-5710
- Grant Dillon, SAG Life insurance specialist, 818-720-1962
Timeline
Maitre D'
Frida at the Americana
11.2013 - 09.2024
Apartment Manager
J.M.E.C Inc.
01.2010 - 09.2024
Server
Sushi 101
08.2007 - 04.2008
Manager
Hollywood Billiards Sports Bar & Grill
02.2000 - 07.2010
Bachelor Of Arts And Science - Biological Science
University of Southern California