Jasmin Moreno

• Developed and implemented event plans to ensure successful execution of events
• Created detailed timelines for all events, including pre-event tasks, day-of activities, and post-event follow up
• Ensured compliance with legal requirements related to permits and licenses needed for each event
• Reviewed invoices from vendors and submitted payments in a timely manner

• Performed customer service duties such as answering inquiries, providing information and resolving complaints.
• Developed and maintained relationships with customers to ensure satisfaction with rental services.
• Conducted market research to determine competitive rental rates for properties.
• Negotiated rental terms between landlords and tenants in accordance with applicable laws and regulations.

• Managing Staff/ Hires and onboards new administrative staff.
• Oversees all financial operations, including billing and coding.
• Sets the staffing schedule and approves paid time off.
• Human resources, including staff onboarding, training, payroll, hiring (and fires)

• Software and hardware management - phone system, website, support financial administrative needs such as making payments.

•Greeting visitors and preparing Conference Room for meetings.

• Staff communications and coordination including directing calls and email inquiries, preparing meeting space, and sending reminders.

• Reviewed medical records to ensure accuracy of required information needed for pre-authorization requests
• Maintained accurate documentation on all pre-authorization requests, denials and appeals
• Developed a working knowledge of insurance plans, including Medicare and Medicaid regulations and requirements
• Provided timely follow up with payers regarding payment status of claims