JASMIN NUNEZ
INFRAMARK
Kissimmee,FL
1
Certification
8
years of professional experience
I am a dedicated and compassionate administrative professional with experience in office operations, community outreach, event coordination, customer service, and healthcare-related environments. My background includes supporting mental health and community-service organizations, coordinating events and communications, maintaining accurate records, and helping individuals connect with services and resources. I take pride in building positive relationships, communicating with empathy and professionalism, and creating an organized and welcoming experience for the people I serve. Bilingual in English and Spanish, I bring strong communication, organization, problem-solving, and follow-through skills to every role.
Work History
Office Manager
2 Years 3 Months- Coordinated daily office operations and provided administrative support to staff, ensuring efficient workflows and clear communication across departments.
- Handled petty cash and assisted with budget planning and recordkeeping to support seamless day-to-day operations.
- Oversaw vendor relationships, ensuring timely service delivery and cost-effective office supply management.
- Supervised administrative staff, providing guidance, task prioritization, and performance support.
Community Events Coordinator
2 Years 6 Months- Coordinated 30+ annual events, overseeing schedules, vendors, logistics, guest communication, and administrative details from planning to execution, enhancing community engagement.
- Delivered front-line administrative and customer support, prioritized meetings, and collaborated with vendors to maintain service quality and control costs.
- Prepared promotional content and event updates for community communication channels.
- Maintained budgets, inventory, and post-event summaries to improve future planning accuracy.
Contract Processor I
3 Years 8 Months- Reviewed and verified 1,000+ contracts for completeness, accuracy, and compliance, resolved discrepancies with document preparers and handled confidential, time-sensitive records.
Mental Health Connections Specialist Intern
6 Months- Assisted clients in connecting with psychological, psychiatric, and social work services and insurance coverage and individual needs.
- Provided resources to individuals experiencing financial barriers to mental health services and helped identify accessible community options.
- Assisted therapists, mental health counselors, and other behavioral health providers with joining or preparing for participation in the organization's referral system.
- Responded to incoming calls and assisted individuals seeking mental health support, using professionalism, empathy, and active listening when discussing sensitive concerns.
- Received training to appropriately respond to high-risk calls involving suicidal ideation and followed established procedures to help connect callers with appropriate care and crisis resources.
- Participated in college campus and community mental health events by preparing and staffing informational outreach tables and engaging attendees about available services.
Appointments Clerk
2 Months- Scheduled patient appointments and managed daily clinic calendars to support steady patient flow.
- Verified patient demographics and insurance details for accurate registration and check-in.
- Answered high-volume calls and directed patients to appropriate services, providers, or resources.
- Processed appointment changes, cancellations, and follow-up requests with accuracy and professionalism.
Dependency Case Manager Intern
2 Months- Supervised scheduled visitation sessions, helping maintain a safe, organized, and supportive environment for clients and families.
- Processed confidential case documentation and maintained accurate records to support timely court hearings and family services.
- Handled sensitive information with professionalism and discretion while supporting case-management activities and service coordination.
- Conducted regular home visits to assess living conditions, monitor progress toward goals established within individualized case plans, and offer support as needed for clients navigating challenging situations.
- Prepared program materials, correspondence, and meeting packets for daily operations.
Education
Associate of Arts - General Studies
Skills
Community Outreach | Mental Health Referral Coordination | Patient/Client Support | Event Coordination | Scheduling & Follow-Up | Communication | Records & Documentation | Resource Coordination | Confidential Information | Relationship Building | Administrative Support | Microsoft Office | Budget Management | Bilingual English/Spanish
Certification
Florida Notary Public — March 2022
Timeline
Office Manager
INFRAMARK
07.2024 - CurrentRead More
Community Events Coordinator
Inframark
01.2022 - 07.2024Read More
Mental Health Connections Specialist Intern
Mental Health Association of Central Florida
01.2020 - 07.2020Read More
Appointments Clerk
UCF Student Health Services
10.2019 - 12.2019Read More
Contract Processor I
Westgate Vacation Villas Resort & Spa
05.2018 - 01.2022Read More
Dependency Case Manager Intern
Gulf Coast Jewish Family & Community Services
05.2018 - 07.2018Read More
Valencia College
Associate of Arts from General Studies
Read More