Jasmin Paz
Boynton Beach,FL
Summary
Dedicated professional eager to create and implement successful strategies to improve organizational efficiency. Adept at utilizing data analysis to provide insights into HR initiatives. Strong communication and interpersonal skills and committed to pursuing best practices related to employee development and retention.
Overview
9
9
years of professional experience
Work History
Recruitment Specialist
Palm Tran
03.2023 - Current
- Develop and implement recruitment strategies to attract qualified candidates for various positions within the organization
- Crafting job descriptions to work with hiring managers to create detailed and accurate job postings
- Sourcing candidates through various channels such as job boards, professional networks and referrals
- Screening and assessing candidates applications
- Coordinating interviews ensuring a smooth and efficient process
- Conducting background checks and reference checks
- Provided exceptional candidate experience throughout the recruitment process, maintaining consistent communication and transparency
- Maintain an updated database of potential candidates for future opportunities, allowing for quick access to a qualified talent pool
- Manage multiple requisitions simultaneously while maintaining attention to detail and excellent organizational skills
Administrative Assistant II
Palm Tran
02.2022 - 03.2023
- Coordinated the Director of Administrative Services daily agenda and calendar
- Drafted, revised and disseminated various documents including correspondences, memos, agendas, reports, spreadsheets and other relevant materials
- Developed PowerPoint presentations tailored for the Executive Leadership Team
- Acted as a stand-in for the Executive Director of Palm Tran in the role of Administrative Assistant III
- Acted as a liaison between sections within Administrative Services Department, including Parts/Materials, Payroll, Finance, Grants, Revenue and Procurement
- Conducted annual inventory count for Part/Materials
- Managed Excel spreadsheets for Finance
- Facilitated agenda items for Grants to the Government Center
- Served as a Fiscal Specialist for Revenue
- Organized contract documents for Procurement
- Managed department calendars, coordinated meetings, events and team activities
- Processed Requisition Forms for multiple departments and oversees supply orders
- Assisted in coordinating Union Negotiations
- Recorded, transcribed and distributed meeting minutes
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems
- Ensured accurate record-keeping with diligent data entry and database management for vital company information
Senior Personal Banker
Bank Of America
02.2021 - 12.2021
- Resolved complex customer inquiries, demonstrating exceptional problem-solving skills and customer service expertise
- Conducted financial reviews for customers, identifying opportunities for cross-selling additional products and services
- Collaborated with branch team members to ensure seamless execution of daily operations and optimal customer experience
- Ensured compliance with all regulatory requirements, protecting both the banks reputation and its customers interests
- Met or exceeded sales targets for banking products and services through proactive outreach and relationship building
Personal Banker
Wells Fargo
04.2018 - 02.2021
- Utilized strong interpersonal communication skills during client interactions, resulting in increased trust and fostering long-lasting relationships
- Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services
- Adhered to regulatory requirements and internal policies related to banking operations, privacy, and security. This includes following Know Your Customer (KYC) procedures and Anti-Money Laundering (AML) regulations.
- Generated new business by conducting thorough financial needs assessments and offering tailored products to clients
- Provided exceptional customer service by promptly addressing inquiries, resolving issues, and ensuring customer satisfaction with Wells Fargo's products and services
- Collaborating with other team members, such as branch managers, loan officers, and financial advisors, to meet branch goals and deliver comprehensive financial solutions to customers
Retail Sales Associate
Wireless Vision, T-Mobile
01.2017 - 04.2018
- Provided excellent customer service by greeting customers, answering questions about T-Mobile products and services, and assisting with product selection
- Actively engaged with customers to promote T-Mobile products and services, including smartphones, tables, accessories and service plans
- Understood the features and benefits of each product to effectively communicate them to customers and drive sales
- Stood informed about the most recent T-Mobile products, services, promotions and pricing plans
- Monitored and maintained inventory levels, restocked products as needed, ensuring that the store is well stocked with the latest devices and accessories
- Processed customer transactions accurately and efficiently using T-Mobile’s point of sale systems including handling cash, credit/debit cards and mobile payments
Receptionist Administrator
State Farm
08.2015 - 01.2017
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance
- Managed incoming calls, directed them to the appropriate department or individual and took messages when necessary
- Coordinated client appointments with agents or other staff members
- Assisted clients with general inquiries and insurance policies, claim procedures, and other services provided by State Farm
- Kept accurate records of client interactions, appointments and transactions using computerized systems
- Expedited daily office tasks such as mail distribution, document scanning, photocopying, and data entry to ensure smooth workflow.
Education
Currently Enrolled -
Palm Beach State College
Lake Worth, FLHigh School Diploma -
Forest Hill High School Adult Education
West Palm Beach, FL05.2016
Skills
- Microsoft Office Suite
- Teamwork
- Creativity
- Leadership
- Organized
- Motivated
- Communication
- Adaptability
- Screening and Assessment
- Candidate Sourcing
- Talent Acquisition
- Recruitment Marketing
- Florida Notary
Languages
Spanish
Native or Bilingual
Timeline
Recruitment Specialist
Palm Tran
03.2023 - Current
Administrative Assistant II
Palm Tran
02.2022 - 03.2023
Senior Personal Banker
Bank Of America
02.2021 - 12.2021
Personal Banker
Wells Fargo
04.2018 - 02.2021
Retail Sales Associate
Wireless Vision, T-Mobile
01.2017 - 04.2018
Receptionist Administrator
State Farm
08.2015 - 01.2017
Currently Enrolled -
Palm Beach State College
High School Diploma -
Forest Hill High School Adult Education
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