Jasmin Pugh
Port Saint Lucie,FL
Summary
I am currently finishing my Associate's degree in biology, I plan to further my education and accomplish a Doctorate in marine biology. I live with my parental guardians. While studying, I would like to gain more job experience working with children and the environment alike. My heart revolves around the ocean; so why not my job as well?
Overview
2
2
years of professional experience
Work History
Cashier Specialist
Designer Shoe Warehouse
06.2023 - Current
- Enhanced customer satisfaction by providing efficient and accurate cashier transactions.
- Streamlined the checkout process for improved customer experience and faster service.
- Assisted in reducing wait times by consistently maintaining a clean and organized work area.
- Supported inventory management with timely shelf restocking and product rotation tasks.
- Contributed to increased sales by effectively promoting store loyalty programs and special offers.
- Collaborated with team members to maintain a consistently positive and welcoming store atmosphere.
- Resolved customer inquiries and concerns with professionalism, empathy, and effective communication skills.
- Maintained strict adherence to company policies regarding refunds, exchanges, and other transaction-related procedures.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Managed customer accounts to secure customer satisfaction and repeat business.
- Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Set up new sales displays each week with fresh merchandise.
- Kept cash wrap stocked, products faced and shelving free of misplaced items or trash.
- Helped customers navigate applications and in-store technology to deliver best-in-class experiences.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Worked flexible schedule and extra shifts to meet business needs.
Cashier/Stocker
Mako Soccer Club
08.2022 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Set up new sales displays each week with fresh merchandise.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Performed cash, card and check transactions to complete customer purchases.
- Kept cash wrap stocked, products faced and shelving free of misplaced items or trash.
- Restocked and organized merchandise in front lanes.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Tallied cash drawer at beginning and end of each work shift.
- Addressed customer needs and made product recommendations to increase sales.
- Operated cash register to record transactions accurately and efficiently.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Handled cash with high accuracy and took care to check bills for fraud.
- Worked flexible schedule and extra shifts to meet business needs.
- Stocked, tagged and displayed merchandise as required.
- Worked with floor team and managers to meet wide range of customer needs.
- Welcomed customers and helped determine their needs.
- Upsold additional products and services to customers, increasing revenue.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Learned duties for various positions and provided backup at key times.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Answered questions about store policies and addressed customer concerns.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Processed refunds and exchanges in accordance with company policy.
- Helped customers complete purchases, locate items, and join reward programs.
Education
Associate of Science - Biology
Indian River State College
Ft. Pierce, FL08.2024
High School Diploma -
St. Lucie West Centennial High School
Port Saint Lucie, FL05.2023
Skills
- Sales Expertise
- Cash Management
- Cleaning and Sanitizing
- Stocking and Replenishing
- Guest Inquiries
- Money Handling
- Product and Service Sales
- Coaching and Mentoring
- Order Taking
- Issue Resolution
- Cash Register Systems
- Till Counting
- Cash Drawer Management
- Credit and Cash Transactions
- Staff Training
- Product Knowledge
- Time Management Skills
- Microsoft Office
- Facility Safety
- Community Engagement
- Telephone Etiquette
- Food Distribution
- Volunteer Recruitment
- Adaptability and Dependability
- Positive Attitude
- Community Outreach
- Cultural Sensitivity
- At-home daycare professional
Volunteering
I enjoy volunteering and giving back to the community. Whether it's frying french fries, mentoring kids with disabilities, or cleaning up trash; I guarantee you my heart is always in it. I have been volunteering at Mako Soccer Club since COVID-19, which allowed me to work with children from all walks of life. This spring, I was even the Easter bunny! I was sweating oceans in that costume, but seeing those children smile was worth every bit of it.
Timeline
Cashier Specialist
Designer Shoe Warehouse
06.2023 - Current
Cashier/Stocker
Mako Soccer Club
08.2022 - Current
Associate of Science - Biology
Indian River State College
High School Diploma -
St. Lucie West Centennial High School