Karina Munoz
Pasadena,TX
Summary
Dependable team member trained in register operations and customer service. Contributes to smooth front-end operations and goes beyond requirements to handle customer needs. Reliable, team-oriented, and efficiently completes assignments.
Overview
5
5
years of professional experience
Work History
Cashier Specialist
Lucky Aces Social Club
Houston, Texas
02.2023 - Current
- Performed opening and closing duties such as counting money in the register drawer.
- Maintain knowledge of current promotions, policies regarding payment and exchanges.
- Provided assistance to other employees when needed for special projects or peak times.
- Processed payments promptly for customers to exceed productivity standards.
Secretary Specialist
Auto Imports Inc
Houston, Texas
07.2021 - 09.2022
- Answered phone calls, responded to emails, managed calendars.
- Greeted visitors in a professional manner.
- Updated customer contact lists on a regular basis.
- Assisted with accounts receivable and accounts payable functions.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
- Conducted research, compiled and typed statistical reports, synthesized information and provided excellent communication to disseminate information throughout organization.
Waitress
OL Restauraunt
Houston, TX
04.2019 - 03.2021
- Recorded patron's meal options, identifying dietary needs or special requests to correctly transmit orders.
- Presented menus to patrons, answered questions about menu items and made recommendations.
- Helped customers select menu items by suggesting courses, explaining specials and answering food preparation questions.
- Communicated with kitchen staff to stay updated on item availability and customer wait times.
- Took orders for food and drinks and delivered them to guests.
Education
Associate of Arts - Cosmetology
Paul Mitchell The School - Houston
Houston, TX11.2023
Business
Houston Community College
Houston, TX11.2022
Skills
- Payment Processing
- Customer Assistance
- Guest Inquiries
- Sales Expertise
- Flexible and Adaptable
- Attention to Detail
- Calm Under Pressure
Languages
Spanish
Professional
Timeline
Cashier Specialist
Lucky Aces Social Club
02.2023 - Current
Secretary Specialist
Auto Imports Inc
07.2021 - 09.2022
Waitress
OL Restauraunt
04.2019 - 03.2021
Associate of Arts - Cosmetology
Paul Mitchell The School - Houston
Business
Houston Community College
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