Jasmin Ramirez-Garfias
4937 Stuart Rd ,TX
Summary
Proven professional with a track record of enhancing customer experience at Health Services of North Texas, adept in organization and verbal communication. Excelled in multitasking and maintaining high standards of cleanliness, significantly improving client satisfaction. Skilled in data entry and fostering positive relations, consistently achieving and surpassing service goals.
Overview
5
5
years of professional experience
Work History
Medical Center Receptionist
Health Services of North Texas
02.2023 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Responded to inquiries from callers seeking information.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
Recruiter
Staff Management SMX
08.2022 - 02.2023
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
- Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
- Coordinated schedules to arrange management interviews with applicants.
- Built strong relationships with internal and external candidates to ensure an excellent hiring experience.
- Provided exceptional customer service to both candidates and clients, fostering long-term partnerships.
- Operated and maintained applicant tracking and candidate management systems.
- Assisted with writing job postings and job descriptions for boards.
- Pre-screened resumes prior to sending to corporate hiring managers for consideration.
Janitor
Compass Group USA
08.2020 - 05.2022
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Improved facility cleanliness by performing daily maintenance tasks, such as sweeping, mopping, and vacuuming.
- Reduced the spread of germs by sanitizing high-touch surfaces such as doorknobs and handrails.
- Maintained a positive and professional demeanor while interacting with building occupants, promoting a respectful work environment.
Retail Sales Associate
Dollar General
01.2020 - 05.2020
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Education
Associate of Arts - Social Work
North Central Texas College
Gainesville, TX05.2026
High School Diploma -
Billy Ryan High School
Denton, TX05.2016
Skills
- Organization skills
- Time Management
- Telephone skills
- Data Entry
- Verbal and written communication
- Scheduling
- Scheduling appointments
- Data inputting
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Medical Center Receptionist
Health Services of North Texas
02.2023 - Current
Recruiter
Staff Management SMX
08.2022 - 02.2023
Janitor
Compass Group USA
08.2020 - 05.2022
Retail Sales Associate
Dollar General
01.2020 - 05.2020
Associate of Arts - Social Work
North Central Texas College
High School Diploma -
Billy Ryan High School
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