Jasmin Rico
Carson,CA
Summary
Detail-oriented operations assistant with proven expertise in logistics coordination and customer support. Skilled in optimizing processes to ensure timely deliveries and enhancing customer satisfaction.
Overview
2
2
Languages
1
1
year of post-secondary education
4
4
years of professional experience
Work History
Operations Assistant
Maersk Logistics
Torrance, California
09.2024 - 10.2025
- Assisted in managing shipment schedules to ensure timely delivery of goods.
- Communicated with drivers to ensure timely deliveries and pickups.
- Collaborated with team members to optimize routing and reduce travel time.
- Responded promptly to inquiries from customers regarding order status and delivery times.
- Assisted with the development of processes and procedures related to operations management.
- Participated in team meetings to provide feedback on operational issues and solutions.
Medical Billing Assistant
Online Billing
Torrance
03.2022 - 07.2024
- Reviewed patient accounts to ensure complete and correct information.
- Processed medical claims using billing software for accurate submissions.
- Communicated with insurance companies to resolve billing inquiries promptly.
- Performed follow-up on unpaid or rejected claims with insurance providers.
- Filed appeals with insurance companies.
Education
Medical Billing And Coding - Medical Technology
Harbor Occupation Center
San Pedro, CA 08.2020 - 06.2021
Accelerated College And College Tuition
San Pedro, CASkills
- Logistics coordination
- Operations management
- Customer relationship management
- Customer support
- MS office
- Attention to detail
- Problem solving
- Customer communication
- Supply chain logistics
- Time management
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Operations Assistant
Maersk Logistics
09.2024 - 10.2025
Medical Billing Assistant
Online Billing
03.2022 - 07.2024
Medical Billing And Coding - Medical Technology
Harbor Occupation Center
08.2020 - 06.2021
Accelerated College And College Tuition