Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jasmin Rivas

Mt. Vernon,IL

Summary

Energetic and dedicated to efficient and effective collaboration between care teams, patients and families. Outgoing professional with collaborative and flexible approach to reaching mutually beneficial resolutions.

Overview

5
5
years of professional experience

Work History

Patient Care Representative

Optum
07.2023 - Current
  • Maintained confidentiality of patient data and condition to safeguard health information.
  • Greeted and assisted patients with check-in procedures.
  • Verified patient insurance eligibility and entered patient information into system.
  • Processed payments using cash and credit cards, maintaining accurate records of transactions.

Barista/Cashier

Kroger
04.2022 - 11.2022
  • Built relationships with customers by helping them completed purchases, locate items, and join reward programs to encourage repeat business.
  • Addressed customer needs and made product recommendations to increase sales.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.

Data Entry Specialist

Transamerica Life Insurance Company
04.2021 - 12.2021
  • Completed data entry tasks with accuracy and efficiency.
  • Compiled data and reviewed information for accuracy prior to input.
  • Reviewed and updated client correspondence files and database information to maintain accurate records.
  • Maintained files, records and chronologies of entry activities.

Shopper

Amazon
12.2019 - 09.2020
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.

Medical Assistant

Concentra Urgent Care
03.2019 - 12.2019
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.

Medical Assistant

Gupta Medical Center
11.2018 - 03.2019
  • Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.
  • Completed clinical procedures and gathered patient data for interpretation by physician.
  • Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
  • Performed medical records management, including filing, organizing and scanning documents.

Education

No Degree - Medical Assisting Certificate

HealthStaff Training Institute
Ontario, CA
11.2018

High School Diploma -

Paloma Valley High School
Menifee, CA
06.2015

Skills

  • Case Management
  • Medical Terminology
  • Patient-Focused Care
  • Healthcare Operations
  • Customer Service
  • Conflict Mediation
  • Multitasking Abilities
  • Patient Scheduling
  • Time Management
  • EMR Systems
  • Microsoft Word and iWork
  • Quality Assurance

Timeline

Patient Care Representative

Optum
07.2023 - Current

Barista/Cashier

Kroger
04.2022 - 11.2022

Data Entry Specialist

Transamerica Life Insurance Company
04.2021 - 12.2021

Shopper

Amazon
12.2019 - 09.2020

Medical Assistant

Concentra Urgent Care
03.2019 - 12.2019

Medical Assistant

Gupta Medical Center
11.2018 - 03.2019

No Degree - Medical Assisting Certificate

HealthStaff Training Institute

High School Diploma -

Paloma Valley High School
Jasmin Rivas