Energetic and dedicated to efficient and effective collaboration between care teams, patients and families. Outgoing professional with collaborative and flexible approach to reaching mutually beneficial resolutions.
Overview
5
5
years of professional experience
Work History
Patient Care Representative
Optum
07.2023 - Current
Maintained confidentiality of patient data and condition to safeguard health information.
Greeted and assisted patients with check-in procedures.
Verified patient insurance eligibility and entered patient information into system.
Processed payments using cash and credit cards, maintaining accurate records of transactions.
Barista/Cashier
Kroger
04.2022 - 11.2022
Built relationships with customers by helping them completed purchases, locate items, and join reward programs to encourage repeat business.
Addressed customer needs and made product recommendations to increase sales.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Worked flexible schedule and extra shifts to meet business needs.
Data Entry Specialist
Transamerica Life Insurance Company
04.2021 - 12.2021
Completed data entry tasks with accuracy and efficiency.
Compiled data and reviewed information for accuracy prior to input.
Reviewed and updated client correspondence files and database information to maintain accurate records.
Maintained files, records and chronologies of entry activities.
Shopper
Amazon
12.2019 - 09.2020
Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Consistently met deadlines and quality goals for accuracy and timeliness.
Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
Medical Assistant
Concentra Urgent Care
03.2019 - 12.2019
Sanitized, restocked, and organized exam rooms and medical equipment.
Obtained client medical history, medication information, symptoms, and allergies.
Performed medical records management, including filing, organizing and scanning documents.
Called and faxed pharmacies to submit prescriptions and refills.
Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
Medical Assistant
Gupta Medical Center
11.2018 - 03.2019
Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Obtained and documented patient medical history, vital signs and current complaints at intake.
Completed clinical procedures and gathered patient data for interpretation by physician.
Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
Performed medical records management, including filing, organizing and scanning documents.