Jasmin Rodgers
Columbus
Summary
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.Customer-focused professional with a strong background in sales and client relations, experienced in building rapport, identifying customer needs, and delivering tailored solutions. Proven ability to exceed sales goals and create positive customer experiences, making me well-equipped to succeed in a leasing role that requires strong communication, trust-building, and closing skills.
Overview
8
8
years of professional experience
Work History
Overnight Stocker
Kroger
COLUMBUS OHIO
09.2025 - Current
- Unloaded and organized merchandise to ensure efficient stocking and accessibility.
- Collaborated with team members to maintain store cleanliness and safety standards.
- Operated equipment for inventory management, including pallet jacks and forklifts.
- Executed inventory control processes to minimize discrepancies and optimize stock levels.
- Trained new staff on stocking procedures and safety protocols to enhance productivity.
Laboratory Technician
CSL Plasma
Columbus,OH
12.2024 - 06.2025
- Operated laboratory equipment to conduct tests and analyses on plasma samples.
- Maintained accurate records of test results and sample management protocols.
- Ensured compliance with safety regulations and quality control standards in laboratory processes.
- Collaborated with team members to troubleshoot equipment issues and streamline workflows.
- Cleaned and sterilized tools and equipment to maximize purity of specimens.
Customer Service Representative
Sams Club Distribution
COLUMBUS OHIO
04.2018 - 02.2022
- Assisted customers with inquiries, providing accurate information and resolving issues efficiently.
- Processed transactions using point-of-sale systems, ensuring accuracy and speed in customer service interactions.
- Maintained organized product displays, enhancing shopping experience and promoting sales initiatives.
- Collaborated with team members to streamline operations, improving service delivery and customer satisfaction.
- Responded to customer requests for products, services, and company information.
- Ranked #1 in membership sales at Sam’s Club for two consecutive years
Front Desk Clerk
Comfort Inn
Grove City, United States
06.2019 - 02.2021
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Assisted guests with inquiries, providing exceptional customer service to enhance satisfaction.
- Used quick response and dynamic service skills to build relationships with patrons, improving customer retention rate.
- Kept accounts in balance and ran daily reports to verify totals.
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
- Managed front desk operations, ensuring seamless guest check-in and check-out processes.
Education
GED -
New Jersey Youth Corp.
Philliphsburg0 2012
Skills
- Payment processing
- Efficient data input methods
- Deadline oriented
- Microsoft office expertise
- Service excellence
- Multi-line phone systems
- Time management
- Cash handling
- Relationship building
- Completed Entryway Program training
- Strong communication skills
Timeline
Overnight Stocker
Kroger
09.2025 - Current
Laboratory Technician
CSL Plasma
12.2024 - 06.2025
Front Desk Clerk
Comfort Inn
06.2019 - 02.2021
Customer Service Representative
Sams Club Distribution
04.2018 - 02.2022
GED -
New Jersey Youth Corp.