JASMIN SANCHEZ
Victorville,CA
Summary
Reliable Office and Administrative Professional experienced in cashiering, customer service, and office operations. Resolved customer concerns and maintained organized records through strong attention to detail and adherence to company policies. Demonstrated punctuality and teamwork while supporting employee initiatives and ensuring efficient warehouse operations.
Overview
15
15
years of professional experience
Work History
Cashier / Office Assistant
SA Recycling
Irwindale, CA
06.2016 - Current
- Perform office, administrative, cashiering, and customer-service duties while meeting quality and productivity standards.
- Resolved customer complaints and answered questions on company policies, procedures, and services, enhancing customer satisfaction.
- Assisted employees with complex issues and resolved escalated customer concerns, improving overall service quality.
- Trained employees on job duties and company policies, facilitating their development and ensuring compliance.
- Communicate work procedures and company policies clearly to staff members.
- Discuss performance and work-process concerns with employees and help identify solutions.
- Review records and reports for accuracy and monitor work activities.
Sorter
BBSI Warehouse
Ontario, CA
01.2014 - 01.2015
- Scanned product barcodes using handheld computers and RF scanners to ensure accurate inventory tracking.
- Reviewed orders to verify accurate picking and packing and minimize exceptions.
- Reviewed orders to verify accurate picking and packing and to minimize exceptions.
- Maintained quality and quantity standards for orders.
- Completed computerized and manual tasks related to processing sales orders.
- Monitored quality and quantity standards for orders to meet fulfillment requirements.
- Maintained a clean and safe work environment.
Cashier / Customer Service
Vallarta Supermarkets
Victorville, CA
01.2012 - 01.2013
- Delivered friendly, courteous, and professional customer service, enhancing customer satisfaction.
- Adapted to flexible schedules, including weekends and holidays, to meet staffing needs.
- Followed cash-handling and cash-irregularity policies.
- Identified produce items and matched them with appropriate codes, ensuring accurate transactions.
Education
High School Diploma -
Garey High School
Pomona, CASkills
- Cash register operation
- Cash handling
- Cash reconciliation
- Barcode scanning
- Administrative support
- Problem solving
- Effective communication
- Team collaboration
- Customer assistance
- Dependability
References
- Ruby Martinez (559) 596-4072
- Emiliano Sanchez (951) 240-0394
- Alan Montoya (442) 469-4332
Timeline
Cashier / Office Assistant
SA Recycling
06.2016 - Current
Sorter
BBSI Warehouse
01.2014 - 01.2015
Cashier / Customer Service
Vallarta Supermarkets
01.2012 - 01.2013
High School Diploma -
Garey High School