Jasmin Schaffer
Hartselle,AL
Summary
Highly adaptable and customer-focused professional with extensive experience in the hospitality industry as a restaurant server. Adept at providing exceptional service, I excel in fast-paced environments while maintaining a friendly and welcoming demeanor. With strong communication skills and a knack for organization, I am poised to deliver top-notch administrative support and create positive first impressions for guests and clients alike. Ready to embrace challenges and contribute positively to a dynamic workplace environment.
Overview
9
9
years of professional experience
Work History
Server/hostess
Oh Bryans Steakhouse
Hartselle, Alabama
09.2015 - Current
- Maintained continuous monitoring of cleanliness and proper set-up.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Managed daily card and cash transactions, maintaining payment records and investigating discrepancies.
- Answered telephone to provide dining information and take reservations while ensuring that each guest was served courteously, quickly, and efficiently.
- Responded appropriately to customer complaints, bringing major issues to attention of manager on duty.
- Played a role in guiding and mentoring new servers during their training.
Education
Bachelor of Science - Chemical Engineering
University of Alabama At Huntsville
Huntsville, AL01-2030
Associate of Science - Chemical Engineering
Wallace State Community College - Hanceville
Hanceville, AL12-2024
Skills
- Strong Work Ethic
- Exceptional customer service
- Service prioritization
- Quality Control
- Positive and professional
- Price memorization
- Sales Techniques
- Promotional support
- Inventory Control
- Flexible and Adaptable
- Problem-Solving
- Active Listening
Timeline
Server/hostess
Oh Bryans Steakhouse
09.2015 - Current
Bachelor of Science - Chemical Engineering
University of Alabama At Huntsville
Associate of Science - Chemical Engineering
Wallace State Community College - Hanceville