
Dynamic professional with a proven track record in inventory management and customer service, honed at Ulta Beauty Inc. and Volaris Airlines. Excelled in material handling and bilingual communication, significantly enhancing guest satisfaction and operational efficiency. Skilled in team collaboration and adaptability, consistently achieving high-quality standards and timely project completions.
-Packed items into appropriate containers for shipment
-Used hand-held scanners and physical logs to accurately track item movements.
-Collaborated with team members to ensure timely completion of tasks and high-quality work standards.
- Maintained accurate inventory records, ensuring seamless order processing and shipment tracking.
-Expedited urgent shipments when necessary, coordinating closely with involved parties to ensure timely delivery without compromising quality standards.
-Maintained accurate computer records of materials weights, bill amounts, and identified variances.
-Conducted research to address shipping errors and packaging mistakes.
-Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
-Participated in regular team meetings to address operational improvements and discuss opportunities for enhancing guest services.
- Enhanced guest satisfaction by efficiently managing check-ins and check-outs at the front desk as well as processing lost item reports.
- Received flights and ensured all services were taken care of before the customer's passed through U.S. Costumes.
- Monitored lost items reports.
-Translated for U.S. Costumes from English to Spanish to communicate to Airlines Customers.