Nina Circle
Warsaw,IN
Summary
Dynamic General Manager with a proven track record in enhancing operational efficiency and team productivity. Skilled in strategy development, customer relations, and problem resolution.
Overview
7
7
years of professional experience
Work History
General Manager
Ulta Beauty
11.2022 - 01.2026
- Assisted in developing operational strategies to enhance efficiency and productivity.
- Supported team management by coordinating schedules and overseeing daily tasks.
- Engaged with employees to identify areas for process improvement and training needs.
- Developed and implemented strategies to increase sales and profitability.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed strong relationships with key clients, fostering loyalty and repeat business.
- In my first full year I decreased shrink from -1.75% to -.84% through devolving and implementing solid strategies and leading the team to execute.
- Improved payroll from being over 800 hours year to date when I took over the store to being with in 1% flat to payroll the next year.
- I was also able to grow our retail business but 5% year over year.
Executive Team Lead - Service & Engagement
Target
12.2021 - 11.2022
- Developed training programs to enhance team performance and customer service skills.
- Streamlined operational processes to improve efficiency and reduce costs across departments.
- Implemented strategic initiatives to enhance customer experience and drive store traffic.
- Led team in achieving sales targets through effective merchandise presentation and inventory management.
Service & Engagement Team Lead
Target
07.2019 - 12.2021
- Led engagement strategies to enhance team collaboration and productivity.
- Developed training programs to improve staff performance and engagement levels.
- Coordinated cross-functional initiatives to align team objectives with organizational goals.
- Analyzed engagement metrics to identify trends and recommend actionable improvements.
- Mentored team members, fostering professional development and skill enhancement.
- I trained new Service & Engagement Tead Leads from the the district. I also trained and supported my replacement through the interview and hiring process.
Education
Bachelor of Science - Biology
Grace College And Seminary
Winona Lake, IN05-2011
Skills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Efficient multi-tasker
- Effective leader
- Training and coaching
- Staff management
- Customer relations
- Training and development
Timeline
General Manager
Ulta Beauty
11.2022 - 01.2026
Executive Team Lead - Service & Engagement
Target
12.2021 - 11.2022
Service & Engagement Team Lead
Target
07.2019 - 12.2021
Bachelor of Science - Biology
Grace College And Seminary